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Ramp Agent

Company: Delta
Location: Madison
Posted on: September 13, 2019

Job Description:

Welcome! Delta is the most admired airline and we thank you for your interest in joining our Customer Service team as a Baggage Handler/Ramp Operator!

Delta is known for its legendary, reliable service to its customers, our number one focus is the safety of our passengers while enhancing every aspect of their travel experience. Our award winning employees effectively demonstrate our core values: Honesty, Integrity, Respect, Perseverance, and Service in every aspect of their work. Working at Delta, you will be central in demonstrating that commitment to our customers by making the travel experience as smooth and pleasant as possible. As a member of our ground crew, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time; a task that can make a huge difference in the customer experience. At Delta, our brand is critical to our continued success. As a Baggage Handler/Ramp Operator, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive persona inside and outside of work. Additionally, excellent internal and external customer service is another attribute that keeps our Delta brand strong.

SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES:
As a Baggage Handler/Ramp Operator, you are required to safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions. In addition, it is important to safeguard cargo, baggage and mail from damage, loss, and weather. Additional duties include safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. Baggage Handlers/Ramp Operators are required to safely operate sophisticated machinery, work comfortably in extremely loud environment and work at height, in addition to several other strenuous, repetitive lifting tasks that will involve placing baggage in aircraft bins and on transport carts. Tasks require use of computers to read, enter information, and operate baggage scanners as well as assist with record keeping and documentation to ensure baggage and cargo are routed correctly to the passenger's destination. You could also work in the bag room which requires repeatedly lifting and loading baggage onto carts and ensuring each bag reaches its destination. Don't forget that Delta employees practice and advocate engaging in safety-conscious behaviors during all activities. It is required to understand the importance of safety and have the ability to be constantly alert in an always changing work environment.

OTHER ESSENTIAL JOB RESPONSIBILITIES - PHYSICAL WORK CONDITIONS
You will work primarily outdoors in elements such as extreme heat, cold, rain, ice, wind, and snow. This job requires routinely lifting bags or items weighing up to 50 pounds. This job also requires occasionally lifting bags or items weighing between 50 and 70 pounds. Work tasks include bending, stooping and twisting, standing, and walking. Work tasks are repetitive such as loading and stacking bags in addition to working in confined spaces and on knees for an extended period of time in the aircraft bins.

As a Delta Air Lines Baggage Handler/Ramp Operator, you will work between 600 and 1,400 hours per year.

If you think you have what it takes to work diligently in dynamic and engaging work environment while positively adapting to quick changes, then we would love to welcome you to the Delta team. It is important to be a flexible team player while successfully managing your time, being attentive to your surroundings, making quality and decisions and solving problems while maintaining safety. You will have the opportunity to perform various tasks and demonstrate your passion for customer service, and let's not forget about our \"uplifting\" flight privileges! Many employees have used this entry level for other opportunities at Delta.



Practices safety conscious behaviors in all operational processes and procedures.
To qualify for this position, you must:
- Have a high school diploma or GED equivalent
- Have a valid driver's license
- Be at least 18 years of age
- Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law
- Pass a post offer pre-employment drug test
- Frequently lift bags or items weighing up to and including 50 pounds
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass a physical agility test
- Be authorized to work in the US
- Possess basic computer skills
- Have strong verbal communication skills
- Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends and holidays

Keywords: Delta, Madison , Ramp Agent, Sales , Madison, Wisconsin

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