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Counter Sales Representative

Company: North Central Utility of Wisconsin, LLC
Location: Madison
Posted on: September 13, 2019

Job Description:

As a Parts Counter Sales Representative and Team Member of our Parts Department, you will perform a wide variety of work assignments maintaining established Company and Industry Standards.Under the Parts Manager, you will work effectively representing Counter Sales, Route Sales, and Parts Warehouse. You will ensure outstanding Parts Department Customer Service consistently.Specific Functions:1 - Ensure outstanding customer service with walk-in counter sales as well as incoming telephone calls for the Parts Department. 2 - Have a positive attitude, pleasant demeanor, excellent communication skills (including listening/talking/email)3 - Build strong customer relationships, and develop new business accounts. 4 - Demonstrate outstanding heavy duty truck and trailer parts knowledge and skills in responding to a high volume of customer requests5 - Work effectively as a member of our Parts Team6 - Identify and research customer requests, providing solutions to our customers' needs in an expedient manner7 - Sell product features and benefits as well as our Company features and benefits.8. - On occasion responsible for providing Pats Delivery Services as well when requested by Parts Manager.Requirements:--- Valid State Driver's License with a clean driving record required.--- Minimum 1-3 years Parts counter/sales/warehouse experience strongly preferred. Candidates with Automotive/Industrial Parts knowledge/experience are encouraged to apply.--- Forklift certification required and is provided on-the-job.--- Ability to read, communicate, and respond to internal procedures and documentation directly with customers and internal staff (e.g. at the counter, via telephone, via e-mail).--- Ability to demonstrate accurate computer skills in completing Parts Department procedures, parts distribution, storage and/or recycling and documentation.--- Frequent walking, standing, sitting, reaching, lifting, bending, squatting, pushing, pulling and repetitive motion with strength, stamina and control is requiredPhysical Requirements:Must be able to lift Must be able to lift 75-100 pounds intermittently; lift a minimum of 60 pounds consistently and 10-30 pounds consistently. Frequent standing, sitting, reaching, lifting, bending, squatting and repetitive motion requiring strength, stamina and control required.Knowledge: Completion of safety, lifting and forklift training is required meeting NCU and industry standards.Communication:Ability to read, communicate and respond to internal procedures and documentation is required. Basic computer skills are required. Experience with prior Parts Inventory Software preferred.Hours of Work: 1st Shift: 8:00 AM - 5 PM

Keywords: North Central Utility of Wisconsin, LLC, Madison , Counter Sales Representative, Sales , Madison, Wisconsin

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