Customer Service Representative
Company: National Exchange Bank & Trust
Posted on: May 16, 2022
Job DescriptionWhy NEBAT?Trusted. Genuine. Successful. National
Exchange Bank & Trust is an independent, family-owned bank with big
bank abilities, serving Southeastern Wisconsin. Founded in 1933, we
are a trusted business partner, employer, and community member. At
National Exchange Bank & Trust, you will enjoy a flexible,
friendly, family environment, a rewarding career, and opportunities
to make a difference in the communities we serve. We believe in
bringing out the best in our talent and are committed to fostering
an inclusive environment of growth and development. SummaryAs a
Customer Service Representative, you will be completing teller
transactions, including cashing checks, processing deposits, and
withdrawals. You will also create a difference in the lives of our
customers every single day by providing them financial guidance.
This will allow customers to make informed decisions about their
financial needs. Skills & Attributes NeededTo be successful in your
banking career the following skills and attributes are needed:
- Be able to multi-task
- Ability to multitask
- Maintain confidentiality of customer/bank information
- Work independently
- Problem solve basic math errorsQualificationsIdeal candidates
will possess most or all the following qualifications:
- Accurately perform document imaging, indexing and quality
- Ability to communicate effectively via phone, email and in
- Demonstrate a thorough understanding of bank products and
services to actively identify customer needs and refer customers to
appropriate personnel, if needed.
- A high school diploma or equivalent.
- Must be able to travel to neighboring offices for staffing
coverage upon request.
- Work independently, accurately, and maintain good customer
relations with the ability to adapt to varying customers.
BenefitsNational Exchange Bank & Trust offers a competitive benefit
package for both full-time and part-time employees including:
- Health, Dental & Vision Insurance
- HSA, FSA, Short- & Long-Term Disability
- Life/Accident insurance
- 401(k) with Employer Match & Profit Sharing
- Paid Time Off
- Education Assistance Program
- Products & Service Discounts & more!
Keywords: National Exchange Bank & Trust, Madison , Customer Service Representative, Sales , Kingston, Wisconsin
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