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Customer Service Representative

Company: Robert Half Office Team
Location: Columbus
Posted on: November 22, 2021

Job Description:

E-commerce company based in Columbus, WI is looking for a Customer Service Representative to help customers place orders over the phone, over email and over chat for office supplies! This role will be fully remote through about April 2022 and will then go to a hybrid-model (part-time in the office, and part-time work-from-home!). The hours are Monday-Friday, 8:30-5. If you enjoy working in a fast-paced environment, have strong computer skills, and have excellent customer service skills, then this could be the ideal position for you! This position is contract-to-permanent! Apply today!
Requirements - Experience using Microsoft Office
- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Ability to effectively interact, verbally and in writing
- Excellent problem-solving skills
- Customer service and office administrative skills
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Call Center Customer Service experience desired
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.
2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use () .

Keywords: Robert Half Office Team, Madison , Customer Service Representative, Sales , Columbus, Wisconsin

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