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Technical Support Agent

Company: Aerotek
Location: Cottage Grove
Posted on: April 9, 2021

Job Description:

Description:The Customer Tech Support Agents will be answering inbound calls from retail customers around issues with their fitness equipment. They will be taking inbound troubleshooting issues over the phone and making outbound calls for follow ups. They will also be working heavily in Microsoft Outlook and Dynamics.Skills:Customer Service, Technical Support, Trouble Shoot, call, calls, order processing, Data EntryTop Skills Details:Must:2 years of call center experience (resume)45 WPM (typing test)Reliable (references around attendance)Ability to take feedback (references)Proficient with Microsoft Office -- Excel, OutlookExperience working with a CRM (IOI/references)Additional Skills & Qualifications:Nice:Technical customer service experience (resume)Interest in the fitness industryExperience with Microsoft DynamicsExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Madison , Technical Support Agent, Sales , Cottage Grove, Wisconsin

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