Inside Sales Specialist

Company: Gilson
Location: Cottage Grove
Posted on: February 25, 2021

Job Description:

Promotes and sells instruments, consumables, and service to a selected group of customers and prospects that will be determined by management on a quarterly basis.--Utilizes a combination of selling techniques, including SPIN to achieve goals. Is organized and maintains established planning, administrative, and reporting systems through CRM.ESSENTIAL DUTIES AND RESPONSIBILITIESSales* Achieves or exceeds assigned quarterly target. This will be done by calling upon prospects, existing customers or open sales territories, as assigned by management* Generates and enters leads in Gilson's CRM program by researching and maintaining current knowledge of existing and potential accounts and their key personnel.--Follows up on all leads provided by the company.* Uses sales techniques including SPIN to uncover needs to provide the appropriate solution.* Develops quotations and pricing agreements by following Sales and Service Program pricing guidelines.--The intent is to maximize sales revenue and profitability at the same time.* Researches and maintains current knowledge and familiarity with competing products, pricing and competitors' marketing practices* Responds in a timely fashion to all customer inquiries* Makes cold-calls to prospect for new business* Transfers contacts to field sales personnel as directed by management Service* Follows up with Gilson Technical Support on all customer inquiries regarding complaints and application questions to insure timely and effective resolution of their concerns.* Coordinates with the Gilson Service Center to respond in a timely fashion to all customer requests for quotation on calibration service* Actively promotes, with the support of Gilson service and marketing personnel, the growth and development of existing and new service business within the territoryGeneral* Supports customers and product line within a specific account designation and/or call list.--May need to travel and support other territories when necessary* Responsible for attaining and maintaining technical knowledge to support customers* Utilizes all aspects of the Gilson CRM software system and fulfills all prescribed requirements* Responsible for automobile transportation (expenses reimbursed) and following established expense report guidelines* Extensive use of computers for various applications* Decision making regarding self-scheduling* Contact possible with equipment that has been contaminated by laboratory chemicals, human bodily fluids or other potential hazardous substances* Other duties as assignedJOB REQUIREMENTSEDUCATION* B.S. Degree (life sciences preferred) or equivalent work experienceWORK EXPERIENCE* Previous phone experience selling products with assigned sales targets* Minimum of 1 year sales experience in related industry preferred * Experience working in a life science lab preferredSKILLS OR KNOWLEDGE* Training in life sciences preferred but not required* Computer proficiency with CRM software and Microsoft Office* Strong organizational and time management skills* Excellent communication skills (verbal and written) and listening skills* Confident, persuasive and winning phone presence* Strong interpersonal & networking skills are required* Data entry experience* Ability to work independently is a mustPHYSICAL ABILITY* Ability to lift up to 40 lbsOTHER* Valid driver's license, good driving record and reliable transportation required* Overnight travel is required.--Up to 10% overnight travel is possible* Drug screen at hire and periodically thereafter/Criminal Background check at hire* Regular attendance and punctuality* Ability to work well with others* Ability to acquire new skills and to accommodate change in the workplaceADDITIONAL SKILLS/EXPERIENCE DESIRE* Lab bench experience using pipettes

Keywords: Gilson, Madison , Inside Sales Specialist, Sales , Cottage Grove, Wisconsin