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Team Lead, Inside Sales

Company: Covance
Location: Madison
Posted on: January 18, 2020

Job Description:

* Works closely with Senior/Executive Directors of Sales and/or Vice President of Sales on client selection strategy, Inside Sales Manager (ISM) assignment, and account development plans. * Manages, trains and provides leadership (coaching, mentoring, guiding, challenging, problem solving etc) to assigned ISMs. * Hires and develops diverse talent for open positions. * Assigns accounts, territories and forecasts individual territory sales goals. * Delivers lead generation and awards goals. * Partners with Marketing colleagues on lead generation and awareness campaigns. * Partners with Fiels Sales Leaders to heighten client communication and maintain efficient processes between Inside Sales and Field Sales. * Stays current and coaches team on Social Selling, Social listening and partners with eMarketing / Marketing Demand Management in leveraging latest methods of client contact and engagement. * Assists sales team in developing internal and external relationships and identifying new market opportunities. * Manages team performance and feedback providing guidance on development opportunities and action plans. * Monitors and controls team operating expenses. * Leads scheduled networking events and team meetings. * Functions as an advisor to Inside Sales Managers, troubleshooting and resolving internal and external issues. * Facilitates strong internal relationships and communication with operational colleagues. * Identifies and executes process improvement opportunities. * Utilizes SFDC to manage team pipeline, forecast and analyze key sales metrics. * Develops ISM coaching/action plans as needed. * Gathers and shares market intelligence and competitive information with sales team, Sales Directors and marketing. * Assists with annual sales meeting planning. * Provides sales reports/updates to Senior Management. Education/Qualifications: * 7+ years sales (or relevant) experience selling services directly to the pharmaceutical and biotech section with direct interaction with mid-level and executive level decision makers. Experience: * Bachelors degree in life science or business field preferred; advanced degree preferred * Advanced industry knowledge * Demonstrated client retention skills * Ability to manage difficult client and/or financial situations * Ability to differentiate Covance from competitors * Experience developing and executing strategic business plans * Ability to manage and motivate inside sales staff * Demonstrated leadership experience in leading and presenting to executives and senior levels of the client organization * Extensive global collaboration experience * Highly consultative * Strong customer orientation * Excellent negotiation skills and demonstrated ability to influence sales decisions * Demonstrated ability to lead * Experience managing people Covance is proud to be an Equal Opportunity Employer: As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

Keywords: Covance, Madison , Team Lead, Inside Sales, Sales , Madison, Wisconsin

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