Manager, Frozen
Company: SpartanNash
Location: Madison
Posted on: November 4, 2025
|
|
|
Job Description:
At SpartanNash, we deliver the ingredients for a better life
through customer-focused innovation. We do this for our supply
chain customers and U.S. military commissaries, retail store guests
and, most importantly, our Associates. In fact, we see a day when
each will say, “I can’t live without them.” Our SpartanNash family
of Associates is 20,000 strong, ranging from bakery managers to
order selectors; from IT developers to vice presidents of finance;
from HR Business Partners to export specialists. Each of them plays
an integral role in SpartanNash’s People First culture, Operational
Excellence and Insights that Drive Solutions. Ready to contribute
to the success of our food solutions company? Apply now! Location:
726 N. Midvale Blvd - Madison, Wisconsin 53705 Job Description:
Position Summary: This role is responsible to lead the day-to-day
activities of the department operations in a retail store, ensuring
the associates are trained, the department is fully staffed,
operating at company standards and meeting all company goals and
key performance indicators. Here’s what you’ll do: Supports the
department’s staff efforts and work through timely response to
questions, with a caring and appreciative attitude and demonstrated
effectiveness in dealing with employee issues Determines variety
and quantity of products and department supplies to be ordered or
produced, according to orders and/or sales projections Monitors and
controls department costs and expenses; includes maintaining proper
ordering and inventory control, ensuring proper weighing
procedures, controlling shrink, and monitoring displays Conducts
inventories and cycle counts as required Develops and achieves the
departmental budget, such as departmental contribution to overhead,
margin, gross profit, labor and purchase goals Provides insight and
input in department personnel decisions such as hire, discipline,
reward and termination Ensures proper training to all employees
Maintains a safe work environment for employees, vendors and
customers Observes sales floor and back stock conditions; takes
action to correct areas of opportunity Monitors and addresses
customer issues or questions Sustains a high level of product
knowledge and product preparation Works toward continuous quality
improvement Stays current with changing company technology,
including software programs Leads, coaches, teaches and reinforces
Metcalfe’s culture, customer service, and performance expectations
to all Department employees Upholds, supports, and promotes all
company policies and procedures Maintain a clean, attractive, and
well stocked department, by using structure of the day guidelines,
as well as executing “Prime Time” standards. Assure that all food
safety guidelines and requirements are always followed and
maintained throughout the entire store. Take immediate corrective
action if not followed. Assure that all safety guidelines and
requirements are always followed and maintained throughout the
entire store. Take immediate corrective action if not followed.
Develop and implement a plan that results in meeting company goals
and key performance indicators. Additional responsibilities may be
assigned as needed. Here’s what you’ll need: High School Graduate
(Required) or Equivalent (GED). Two years of retail experience
preferred. One-year supervisory experience preferred. Strong
written and verbal communication, and bookkeeping skills . Good
organization, prioritization, decision-making, problem solving and
conflict management skills. Strong leadership abilities with
capability to work in a hands-on environment . Good strategic
planning and business acumen skills . Good knowledge of retail
store operations; knowledge of retail management systems .
Proficient in Word, Excel and PowerPoint . Depending on company
location, ability to communicate in Spanish is highly desirable.
Physical Requirements: The physical demands described here are
representative of those that must be met by an associate to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. May be required to
lift and/or move up to 30 pounds frequently, and up to 50 pounds
occasionally. The associate is required to stand and walk for
extended periods of time and may bend, stoop, twist and turn
frequently. While performing the duties of this position, the
employee is subject to a typical retail store environment (varied
temperatures) and is exposed to outside weather conditions. The
noise level in the work environment is usually low to moderate.
Travel requirements vary by assignment. As part of our People First
culture, SpartanNash is proud to offer a robust and competitive
Total Rewards benefits package . SpartanNash is an Equal
Opportunity Employer that invests in Associate development,
recognizes and celebrates success, fosters two-way communication,
and promotes a sense of belonging. We are committed to providing
equal employment opportunities to all individuals, including those
with disabilities and Veterans. We are not able to sponsor work
visas for this position.
Keywords: SpartanNash, Madison , Manager, Frozen, Retail - All , Madison, Wisconsin
