MadisonRecruiter Since 2001
the smart solution for Madison jobs

IT Help Desk Specialist

Company: CSM Companies Inc
Location: Madison
Posted on: August 16, 2019

Job Description:

dealer


CSM Companies, Inc. located in Madison, WI, is looking for a talented individual to take on the IT Help desk Specialist position. Main responsibilities will include responding to employee technical support requests and providing support to the network and server security systems. This person will join a team that supports all of the CSM Company locations throughout the United States.
Responsibilities:

Build, upgrade, and configure desktop/laptop devices
Assist with the management of hardware devices and phone system
Daily help desk administration
Desk side and field phone, computer, printer, network and WiFi support
General IT support for users of various technical backgrounds, both local and remote
Troubleshoot reported technology problems
Participation and remote support of Enterprise wide help desk reported issues and incidents
Regional branch support

Primary Duties:

Answer user inquiries regarding computer software or hardware operation to resolve problems
Set up equipment for employee use, performing or ensuring proper installations of cables, operating system and appropriate software
Install and perform minor repairs to hardware, software, or peripheral equipment
Maintain helpdesk and Project Management records of daily communication transactions, problems and remedial actions taken or installation activities
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Escalate major hardware or software problems or defective products to tier 2 support (technicians or Help Desk Manager) or tier 3 (vendors) for service
Develop training materials and procedures, or train users in the proper use of hardware or software
Confer with staff, users, and management to establish requirements for new systems or modifications
Provide Enterprise wide remote support for help desk reported issues and incidents
Regular regional branch visits for field support as needed travel up to 25%
Other duties as assigned

Qualifications:

Associates degree in IT fieldor above preferred. Will take equitable experience.
At least one year in a professional help desk or similar role
Strong communication skills
Proven ability to work with individuals of various technological backgrounds, to help troubleshoot and set up systems.
Knowledge of phone systems, operating systems, wifi and related IT tools and systems


APPLY NOW

Keywords: CSM Companies Inc, Madison , IT Help Desk Specialist, Professions , Madison, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Refrigerated Truck Driver - Get Home Weekly!
Description: CDL-A REGIONAL REFRIGERATED TRUCK DRIVER JOBS br br Thrive With Top Pay Weekly Home Time br br Experienced refrigerated regional CDL-A drivers who live in our Primary Commercial Zone receive (more...)
Company: Roehl Transport
Location: Hoffman Estates
Posted on: 08/20/2019

Bid On Local HVAC Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Dubuque
Posted on: 08/20/2019

CDL-A Truck Driver - Dedicated - Home Weekly, No Touch!
Description: CDL-A REGIONAL DRY VAN TRUCK DRIVER JOBS br br CDL-A Regional Dry Van Truck Driver Jobs Thrive With The Power Of Red br br Southeast Regional Dry Van Fleet: br br 1,050 a week br br (more...)
Company: Roehl Transport
Location: Hoffman Estates
Posted on: 08/20/2019


Part Time Inventory Clerk
Description: Part Time Inventory Clerk Here at RGIS, you count We are looking for a reliable, accurate, and efficient Part Time Inventory Clerk to join our exciting team. No experience No problem We provide continuous, (more...)
Company: Advantage Solutions
Location: Hoffman Estates
Posted on: 08/20/2019

CDL-A Team Truck Driver
Description: CDL-A TEAM COMPANY TRUCK DRIVER JOBS br br The Wheels That Move Your Future. br When you join the CalArk team as a CDL-A professional, your success will never be capped.
Company: CalArk
Location: Dubuque
Posted on: 08/20/2019

Truck Driver - CDL-A - Dedicated Home Daily Run- Hogan
Description: Now Hiring CDL-A Drivers for Dedicated Runs br Hogan offers our Dedicated CDL-A Truck Drivers: ul li Average weekly pay of 1,100 li 2,000 Sign-on Bonus for experienced drivers
Company: Hogan Transportation
Location: Crystal Lake
Posted on: 08/20/2019

CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS GET IN CONTROL OF YOUR CAREER br br Renewed. Recommitted. Ready. br br REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS br br At USA Truck, weve (more...)
Company: USA Truck
Location: Hoffman Estates
Posted on: 08/20/2019

National OTR Dry Van Driving Job - Sheboygan, WI
Description: GREAT PAY EVERY DAY br Top Pay Certified Carrier Are you looking for a fleet that gives you options Crete Carrier is seeking professional truck drivers to join their Southeast Regional fleet. Home (more...)
Company: Crete Carrier
Location: Sheboygan
Posted on: 08/20/2019

CDL-A Refrigerated Truck Driver - Flexible Home Time!
Description: CDL-A TRUCK DRIVER JOBS -REFRIGERATED FREIGHT Top Pay Flexible Home Time Operate our modern trailers, hauling cheese and other food or temperature-controlled products, as a CDL-A
Company: Roehl Transport
Location: Crystal Lake
Posted on: 08/20/2019

Bid On Local Carpenter Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Sheboygan
Posted on: 08/20/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Madison RSS job feeds