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DESKTOP SUPPORT TECHNICIAN

Company: University of Wisconsin Madison
Location: Madison
Posted on: May 19, 2019

Job Description:

DESKTOP SUPPORT TECHNICIAN Job no: 107951-US Work type: Staff-Full Time Department: SOHE/ACADEMIC TECHNOLOGY Location: Madison Categories: Information Systems/Technology Position Summary: This position works in the Building, Infrastructure and Technology Services department for the School, of Human Ecology (SoHE) under the direction of the Director of Academic Technology will be responsible for maintaining classroom technology, network and related technical resources in SoHE. This position will be the primary point of contact for the facilities and technology support help desk. This position will setup new computers and upgrade existing computers as needed. The position will troubleshoot hardware and software issues for Window and macOS computers in a Microsoft domain environment. The position provides advice to faculty, instructional staff, students and research staff to help determines appropriate use of technology for instructional, research and administrative purposes. Position Duties: List of Duties Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Department(s): A271500-SCHOOL OF HUMAN ECOLOGY/ACADEMIC TECHNOLOGY Work Type: Full-time:100% Work Schedule: Work schedule: 7:45am-11:45am 12:30pm-4:30pm Appointment Type, Duration: Ongoing/Renewable Hourly rate: Minimum $14.18 Depending on Qualifications Instructions to Applicants: Please upload a current resume/CV, a detailed cover letter addressing your relevant background for and interest in the position, and references. Contact: John Hilgers jhilgerswisc.edu 608-265-0534 Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. ) Official Title: IS COMP SUP TECH E(13601) Employment Class: University Staff-Ongoing Job Number: 107951 The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://oed.wisc.edu/disability-accommodation-information-for-applicants/ Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department . Applications Open: May 13 2019 Central Daylight Time Applications Close: May 31 2019 11:55 PM Central Daylight Time

Keywords: University of Wisconsin Madison, Madison , DESKTOP SUPPORT TECHNICIAN, Professions , Madison, Wisconsin

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