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2nd Shift Logistics Dispatcher

Company: Stoughton Trucking, Inc.
Location: Verona
Posted on: September 20, 2023

Job Description:

This position will be based in either Stoughton or Brodhead, WI. Essential Duties and Responsibilities

  • Work in environments including adverse conditions such as cold, snow, rain or heat
  • Interact and communicate with customers via telephone, email and/or in person in a polite and courteous way
  • Customer service focused, represent a professional image regarding pick-up and any delivery problems.
  • Direct emergency vehicles and handle communication for emergencies when necessary
  • Complete a daily shift log and pass down information at end of shift to Security Guard
  • Perform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL)
  • Submit Quality Issue notifications to Quality Department
  • Completes daily shift log by recording customer interactions and transactions, recording details of inquiries, complaints and comments as well as action taken in neat and legible hand writing
  • Records, documents and perform data entry for trailer moves
  • Maintain inventory/location records of finished goods and other trailers as needed
  • Escalates unresolved issues to supervisor
  • Register visitors and direct to entry points
  • Answering internal and external calls
  • Ability to multitask in a fast-paced environment
  • Read and interpret documents and instructions
  • Perform and complete Vehicle Daily Inspection checklist on assigned vehicle
  • Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy.
  • Contribute to the team effort to produce a quality product.
  • Attend scheduled work hours on a regular and timely basis. Maintain good attendance.
  • Ability to work overtime.
  • Ensure the safety of others near moving vehicles.
  • Maintain key and equipment list
  • Additional duties include, but not limited to filing, records retention, document copying and scanning, paperwork distribution, etc.
  • Ability to follow Company policies and procedures
  • Perform other duties assigned required by the Company Work Schedule:
    • Monday through Friday 3:00pm to 11:00pm Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors. Qualifications
      • Education: High School Diploma, GED, or technical school education and at least 2 years of related experience in a manufacturing environment
      • Licenses/Certifications:
        • Valid Driver's License
        • Knowledge, Skills, & Abilities:
          • Safe driving skills and good driving record.
          • Fluency in English language.
          • Ability to work alone and unsupervised.
          • Ability to organize and prioritize time to balance conflicting demands.
          • Ability to operate two-way and emergency radio systems.
          • Core Competencies:
            • Self-motivated
            • Driven
            • Positive attitude

Keywords: Stoughton Trucking, Inc., Madison , 2nd Shift Logistics Dispatcher, Professions , Verona, Wisconsin

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