Fiber Technician II
Posted on: January 25, 2023
Under minimal supervision, repair, maintain, test, proof or adjust
as needed all fiber optic cables and related equipment for large
residential and enterprise projects in coordination with the
Construction Team. Ensure maximum quality and peak performance and
reliability of all fiber optic equipment. Respond to fiber damage
events, perform splicing repairs of fiber optic cables and report
all information concerning damages. Perform fiber splicing on large
HFC optical builds for residential locations and large fiber builds
for enterprise locations.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience.
Perform Commercial fiber customer activations and maintenance,
including field and customer premise work up to fiber optic patch
Perform large fiber splicing projects, including ribbon fiber burns
as required for cell tower and carrier hotel splicing, testing, and
Provide onsite repair, installation, and servicing of optic
hardware up to fiber optic patch panel with the ability to identify
and resolves performance problems onsite.
Conduct DWDM/CWDM spectrum analysis and testing.
Splice and test connectivity for enterprise customers and optical
verification and system data center and interconnects.
Perform corrective actions to repair any problems affecting fiber
or fiber related equipment from the Headend/Hubs to each node and
or fiber customer.
Perform and/or coordinate with other functions including Field
Operations and Maintenance all testing of fiber network.
Maintain and document fiber splicing and splitter
Measure and record performance characteristics of outside plant
with electronic equipment, such as OTDR, Fusion Splicers, and
Build in the appropriate location all mandatory tracking documents
for fibers/circuits and activate new nodes as required by new build
construction or through segmentation work.
Operate highly specialized test and fiber optic splicing
Perform investigation and repair of cut fiber optic cables and
fiber related equipment, reporting all information concerning
damages to supervisor.
Complete and report all splicing and testing documentation to the
local design team.
Complete certification testing of fiber optic links.
Communicate with Project Manager, Construction Coordinator, or
designated supervisor regarding concerns about construction
Adhere to industry specific local, state, and federal regulations,
Know, understand and follow company policies.
Perform other duties as requested by supervisor.
Required Skills/Abilities and Knowledge
Ability to read, write and speak the English
Ability to use the following hand tools: electric drills, hammers,
Ability to walk over all types of terrain in all kinds of weather
while carrying tools and equipment, including gaffs, ladders, and
fully loaded tool belts
Ability to safely use weight-bearing equipment (such as gaffs,
safety harness and ladders) within the maximum weight limitations
of that equipment
Ability to accurately measure distances, using tapes or other
Ability to carry, climb and operate extension ladder (approx. 32
ft. high and 90 pounds)
Ability to climb poles using gaffs, hooks and climbing belt as
Ability to differentiate between different sizes and colors of
Ability to make cable connections in tight spaces by bending,
Ability to read general system layouts from blueprints
Ability to operate appropriate computer or test equipment
associated with position (e.g. signal level meters, ohm meters,
Ability to perform job from high places (i.e. poles and roofs)
Ability to work while standing 50-70% of the time
Ability to work with small components and wires to make cable
Ability to dig in all types of soil
Ability to drive Company vehicle in a safe and responsible
Ability to operate machinery used for underground/overhead cable
Ability to prioritize and organize effectively
Ability to work independently
Ability to use personal computer, mobile device and software
General knowledge of traditional fiber architectures
General knowledge of Coarse and Dense Wavelength Division
Knowledge of fiber optic systems, RF plant, and test equipment
Knowledge of company products and services
Knowledge of National Electric Code and National Electrical Safety
High School Diploma or equivalent work experience
Associate's degree in electronics or related field preferred
Industry and vendor specific certifications and training (NCTI,
SCTE, and BCT/E) preferred
Valid driver's license with satisfactory driving record within
company required standards
-NCTI Fiber Installation and Activation
-NCTI Fiber Testing or,
-SCTE Maintenance Technology Level 2
-Optical Fiber Construction
-Fiber Optic Association - Fiber Optic Network Design Certification
or Certification - Fiber Broadband Association - Fiber to the X
Outside Plant Design
Required Related Work Experience and Number of Years
Fiber Tech I or equivalent work experience - 1+
Preferred Skills/Abilities and Knowledge
Preferred Related Work Experience and Number of Years
Office and field environment
Work indoors in confined space, poorly ventilated areas such as
attics, basements, crawlspaces and/or manholes
Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning
Work outdoors in all kinds of weather and at all times of the day
Work performed near power lines and electricity
Work performed at various heights above ground on telephone/power
Work in commercial or factory type environments
Work and travel in inclement weather
May be required to work an on-call rotation as the business needs
Occasionally required to work overtime as the business needs
Ability to work weekends or a second shift as the business needs
PHYSICAL AND MENTAL REQUIREMENTS
Charter Communications is an Equal Opportunity Employer -
Minority/Female/Veteran/Disability EFR-1 330262BR
Keywords: SPECTRUM, Madison , Fiber Technician II, Professions , Madison, Wisconsin
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