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Parts Technician

Company: Heartland AG Systems
Location: De Forest
Posted on: May 16, 2022

Job Description:

The Parts Technician is responsible for duties related to the sale, stocking, receiving, and organization of parts offered by Heartland Ag Systems. They provide a positive customer experience at the warehouse level and assist the service department by providing parts in an efficient and professional manner.* Help internal and external customers fulfill their parts needs through telephone or walk in orders. Answer telephone calls on customer inquiries, seeing them through to the end. Provide exemplary, prompt customer service.* Responsible for point of sale invoicing, repair, internal parts orders, and orders for vendors. Market other products during customer contact.* Maintain organization of products and supplies to enable quick location of items customer may need. Ensure that inventories are secure, properly identified and readily accessible to authorized to authorized personnel.* Assist in developing stock orders. Check, receive, ship, and store parts and freight as needed.* Conduct physical inventory and cycle counts and reconcile results with inventory records. Ensure that quantities of incoming and outgoing shipments are correct.* Proactively expand product and business knowledge by staying current on relevant industry and product information, through self-education and training.* Assist in the promotion and development of seasonal parts and service programs with customers coming to the branch or via phone calls.Associate Degree or equivalent work experience.Experience working in a successful parts or service department.Able to obtain a forklift operator certificate.Must be willing to work on, under, or inside equipment as well as on equipment outside in the weather elements. Be willing and able to work extended hours during peak seasons, including some weekend shifts.Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Parental leave* Professional development assistance* Referral program* Vision insuranceSchedule:* 8 hour shift* Day shift* Monday to Friday* OvertimeAbility to commute/relocate:* DeForest, WI 53532: Reliably commute or planning to relocate before starting work (Preferred)Education:* Associate (Preferred)Experience:* Ag related parts retail: 2 years (Preferred)Work Location: One location

Keywords: Heartland AG Systems, Madison , Parts Technician, Professions , De Forest, Wisconsin

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