MadisonRecruiter
the smart solution for Madison jobs

Emergency Telephone Worker

Company: The Journey Mental Health Center
Location: Madison
Posted on: January 14, 2019

Job Description:

Employment Term: Regular
Employment Type: Part Time
Hours Per Week: As needed
Work Hours (i.e. shift): As needed
Starting Salary Range: $16.22 - $23.78 per hour
Salary/Benefit Notes:
Required Education: Bachelor's Degree
Required Experience: 1 to 20+ years
Required Security Clearance: None

Journey Mental Health Center is an Equal Opportunity/Affirmative Action Employer. It is the agency's belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of children, youth, families and adults. Individuals from all walks of life are strongly encouraged to apply.

POSITION OVERVIEW

We have an opening for an Emergency Telephone Worker in our Emergency Services Unit program! The Emergency Telephone Worker position is responsible for providing a wide array of culturally competent, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other substance abuse treatment staff. Services provided by this position may include assessment, treatment planning, referrals and case management. The Emergency Telephone Worker and is responsible for a variety of tasks related to telephone screening, assessment, intervention, counseling, referral and follow-up with persons who are experiencing a mental health emergency. These services are based on an understanding not only of the consumers' symptomatology, but also of his/her strengths and social/cultural resources. He/she works rotating shifts as necessary to enable the unit to operate 24 hours/day, 365 days/year and can on occasion provide flexible fill-in coverage when needed.

BENEFITS THAT COME WITH WORKING AT JOURNEY!
Journey is on the cutting edge of providing services to those in our community who suffer from substance use, mental health and related medical illnesses. We are a training ground for local colleges and others in the behavioral healthcare field. Our staff includes clinical interns as well as seasoned employees who have decades of longevity!
TRAINING
Journey has a long-standing reputation as a training home and provides opportunities to earn post-degree supervised hours to qualify for licensure. Journey is an ACEP (Approved Continuing Education Provider) organization with national status. Journey provides ongoing trainings that satisfy continuing education requirements for licensure renewal and a Substance Use Disorder series designed to earn certification as a Substance Use Counselor. Trainings are generally provided at the main campus and are at no cost to staff to fulfill Journey's mission of being a center of excellence.
COMPENSATION FOR CREDENTIALS
As staff increase their knowledge, the value to consumers, the community and other Journey staff is heightened. As a result, Journey provides additional compensation to staff as they obtain degrees, licenses and certifications.
GROWTH OPPORTUNITIES
Journey provides a wide variety of services, ranging from general counseling, hospital and jail diversion programs to providing resources to specific cultures in our community. With our continuous growth, opportunities for movement throughout our agency are numerous.
BENEFIT PACKAGE
To insure a healthy life/work balance we offer 5 weeks paid time off your first year in addition to 9 paid holidays! If you qualify, also included are health, dental, life, disability, long-term care insurances. Our retirement options include both a 403b and a fully vested pension plan after just one year!

If you are interested in making a difference in your community, we would appreciate the opportunity to review your application!

FOLLOWING IS ADDITIONAL INFORMATION:
QUALIFICATIONS
ESSENTIAL
Education/Licensure
Bachelor's degree in a related behavioral health field
Experience

  • Experience in related behavioral health field.
  • Commitment to work toward improving cultural competence as demonstrated by: valuing diversity, recognizing personal limitations in one's competencies and having the desire to improve.
  • Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
  • Knowledge of evidence based practices for treatment of mental health and co-occurring disorders.
  • Ability to communicate effectively (both orally and in writing).
  • Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
  • Ability to work independently and remain organized and efficient.
  • Superior ethics and interpersonal boundaries as evidenced by past experience in community based work with related professional references. Typical Physical Demands
    May require driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
    Working Conditions
    Requires evening and/or weekend hours.
    PREFERRED
    • Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
    • Fluent in American Sign Language.
    • Experience with use of evidence based practices in mental health, and substance abuse.
    • Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
    • Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e. transporting consumers. RESPONSIBILITIES:
      A. Provision of Clinical Services
    • Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally competent, recovery oriented, trauma sensitive manner.
    • Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer's culture, values, and perspectives.
    • Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner. B. Program and JMHC Participation
    • Attends staff meetings, in-services and other program activities as requested.
    • Participates in JMHC committees, trainings and activities as directed and/or approved. The above statements are not to be interpreted as an exhaustive list, but are intended to describe the general nature and level of work being performed by this employee.The Journey Mental Health Center

      Keywords: The Journey Mental Health Center, Madison , Emergency Telephone Worker, Other , Madison, Wisconsin

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category
      within


Other Other Jobs


Seeking reps- full or part time
Description: Growing health benefits company is seeking hard working, motivated individuals to telecommute with
Company: Young Enterprise
Location: Elgin
Posted on: 01/22/2019

Want to work from home?
Description: Are you looking to work from home and spend more time with your family and be there when they need you the most I personally started my search for an opportunity to work from home back in January 2008. (more...)
Company: Professional Career Advantage
Location: Milwaukee
Posted on: 01/22/2019

Utility Locator- Winnebago County
Description: Are you looking to jump start your growth in your professional career How about working for one of the fastest growing underground utility locating companies in the nation If you are a quality conscious, (more...)
Company: USIC
Location: Oshkosh
Posted on: 01/22/2019


Training Product Development Intern
Description: CPI is seeking a student intern to assist in Product Development in a part-time capacity supporting various projects to support the design and development of our training programs and products. Major (more...)
Company: Crisis Prevention Institute
Location: Milwaukee
Posted on: 01/22/2019

Teller
Description: Job Description At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything (more...)
Company: Wells Fargo
Location: Madison
Posted on: 01/22/2019

Commercial Lending Appraiser
Description: What you should know about the role br br This position assists in leading a team of real estate specialists responsible for determining the market value of improved real estate to determine value (more...)
Company: Advia Credit Union
Location: Waukesha
Posted on: 01/22/2019

Need a Change? Work From Home !!
Description: Be part of a Health and Dental Benefits Discount company and assist people to save on their Healthcare
Company: Ameriplan
Location: Madison
Posted on: 01/22/2019

ITM Specialist (Video Teller)
Description: ul li Processes transactions for members via video. li Cross sell financial products or refer members to professionals who can assist them. li Promote and recommend various
Company: Verve, a Credit Union
Location: Oshkosh
Posted on: 01/22/2019

Benefit Specialist Trainer
Description: Work flexible to your schedule Home office, no commute Nation's Premier Health Programs
Company: Conner Healthcare Consulting
Location: Racine
Posted on: 01/22/2019

Lead Generator
Description: A Lead Generator represents our company at our retail partners' stores and shows. They provide information to
Company: Kettle Moraine Heating and Air Conditioning, LLC
Location: Waukesha
Posted on: 01/22/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Madison RSS job feeds