Per Diem Associate Patient Care Coordinator - Waukesha, WI
Company: Optum
Location: Madison
Posted on: October 30, 2024
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Job Description:
Opportunities with ProHealth Care, part of the Optum family of
businesses. ProHealth Care is proud to be a leader in health care
services, serving Waukesha County and the surrounding areas for
more than a century. Explore opportunities across the full spectrum
of care as you help us improve the well-being of the community with
your skills, compassion, and innovation. Be part of a collaborative
environment that strives for excellence, nurtures respect, and
ensures high-quality care delivery to our patients. Join us in
making an impact and discover the meaning behind Caring.
Connecting. Growing together. Location: 725 American Avenue,
Waukesha, WI, 53188 We offer 6-8 weeks of paid training. The hours
of the training will be based on 1st shift hours. Primary
Responsibilities: Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding
excellent customer service Handles confidential information
appropriately by protecting and disclosing information to only
those authorized Prioritizes by assessing and analyzing information
to identify immediate emergency needs Demonstrates technical
knowledge and competence in the departmental procedures Enters and
updates patient demographic and financial information, ensuring the
patient is fully registered as early in the process as possible
Obtains appropriate applications and forms, confirming signatures
are on file. Photocopies/scans documents as needed Provides
patients with financial responsibility information and collects
patient liabilities, documents amounts in the appropriate fields,
and balances the cash box daily Works with partnering departments
(Financial Counseling, Scheduling, Financial Clearance, and
clinical areas) to ensure all aspects of the patient's encounter
are completed as needed Provides wayfinding instructions and
assists with hospital information as requested Coordinates patient
admission needs, bed assignments, and tracking boards where
applicable Meets or exceeds audit accuracy standards. Works
worklists and error reports timely, and proactively seeks
assistance to resolve as needed May perform other duties upon
request What are the reasons to consider working for UnitedHealth
Group? Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include: Paid Time Off which you start to
accrue with your first pay period plus 8 Paid Holidays Medical Plan
options along with participation in a Health Spending Account or a
Health Saving account Dental, Vision, Life& AD&D Insurance
along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan Education
Reimbursement Employee Discounts Employee Assistance Program
Employee Referral Bonus Program Voluntary Benefits (pet insurance,
legal insurance, LTC Insurance, etc.) More information can be
downloaded at: http://uhg.hr/uhgbenefits You---ll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: High School
Diploma / GED (or higher) 1 years of customer service experience in
an office setting or professional work environment 1 years of
experience with Microsoft Office products Ability to work rotating
holidays Ability to complete 6-8 weeks of training during 1st shift
hours Ability to work on a per diem basis as business requires
(1st, 2nd or 3rd shift) Must be 18 years or age or older Preferred
Qualifications: Knowledge of medical terminology Experience with
electronic medical records system Experience in a medical office or
hospital admitting/registration office Soft Skills: Excellent
customer service skills Excellent written and verbal communication
skills Demonstrated ability to work in fast paced environments At
UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone---of every race, gender, sexuality, age, location,
and income---deserves the opportunity to live their healthiest
life. Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes --- an enterprise priority
reflected in our mission. Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer, and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law. UnitedHealth Group is a drug -
free workplace. Candidates are required to pass a drug test before
beginning employment. RPO RED s-p-m1 By applying, you consent to
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Keywords: Optum, Madison , Per Diem Associate Patient Care Coordinator - Waukesha, WI, Other , Madison, Wisconsin
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