Service Tech Assistant/ Shop Porter
Company: McFarlane's
Location: Sauk City
Posted on: September 28, 2024
Job Description:
Job Summary: The Service Tech Assistant/ Shop Porter will assist
and support a busy agricultural equipment service center.
Responsible for miscellaneous duties in order to ensure customer
needs are met and dealer equipment is in good working order. Duties
& Responsibilities: Provide outstanding customer service,
responding to customer needs for Small Engine Service in Shop.
Specifically,
- Provide excellent customer service by loading and unloading
customer equipment brought in for maintenance or repair.
- Helps maintain good working condition of vehicles, inventory,
tools and equipment.
- Assists service technicians by finding and retrieving parts and
inventory needed for equipment maintenance and repair.
- Follows all safety rules and regulations while performing work
assignments.
- Ensure quality customer care by meeting specific required hours
of position.
- Perform other duties as assigned.
- Regular attendance is an essential function of this position.
Education & Experience and Skills & Qualifications:
- HS Diploma or equivalent.
- Customer service experience, preferred.
- Experience in a service shop with working knowledge of special
tools and equipment needed for assembly or repair of agricultural
and turf equipment, preferred.
- Current Driver s License with clean driving record.
- Exhibits strong attention to detail.
- Proficient communication skills.
- Ability to be punctual and meet the specific time requirements
for the position.
- Ability to perform all operations within acceptable quality and
time standards.
- Ability to multi-task in a fast-paced environment all while
maintaining a positive attitude. PHYSICAL DEMANDS & SAFETY
REQUIREMENTS: While performing the duties of this job, the employee
is regularly required to talk and hear. This position is very
active and requires standing for extended periods of time, walking,
bending, kneeling, stooping and crouching. The employee must
frequently pull/lift/move/carry up to 50 lbs. The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. Compensation
based upon experience. Full time employees are eligible to receive
a competitive benefits package which includes group health/ health
savings account with match, dental, vision, life/disability
insurances, 401k with match, Paid Time Off, Holiday Pay, Retail
Service Center discount, Employee Assistance Program,
company-sponsored events and more. To be considered for this
opportunity, please complete an online application at ; email
resume to ; apply in person at McFarlanes , 780 Carolina St, Sauk
City, WI; mail to McFarlane Mfg. Co., Attn: HR, P.O. Box 100, Sauk
City, WI 53583
Keywords: McFarlane's, Madison , Service Tech Assistant/ Shop Porter, Other , Sauk City, Wisconsin
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