Wells Fargo - Personal Banker Stoughton (Remote - hybrid)
Company: WELLS FARGO BANK
Location: Stoughton
Posted on: April 25, 2024
|
|
Job Description:
Why Wells Fargo: Are you ready for the next step in your career?
This is where it begins - at a company known for our "Well Life"
approach to supporting employees' career aspirations, work-life
balance, and mental and physical health. We ranked #2 on the 2023
LinkedIn Top Companies list - and #1 among financial services
companies - as the best workplace "to grow your career" in the U.S.
We're especially proud of our tangible, meaningful commitment to
diversity, equity, and inclusion in the workplace. When it comes to
employees' financial health, we offer competitive salaries and
generous benefits package. Apply today. About this role: Wells
Fargo is seeking an Associate Personal Banker (SAFE) for our
National Branch Network as part of the Consumer, Small & Business
Banking division. Learn more about the career areas and business
divisions at wellsfargojobs.com. In this role you will: Participate
in delivery of exceptional customer experience by building
relationships through proactive outreach as well as proposing
appropriate products, services, and digital solutions to help
customers succeed financially Assist customers with basic requests
related to opening new accounts, completing service requests, and
submitting credit applications Receive direction from managers and
exercise judgement within defined policies and procedures Develop
understanding of bank products and services to connect to
customers' needs Interact with customers to demonstrate care and
build relationships Provide appropriate options for bank products
and services to customer Refer customers' financial needs to other
bankers and partners as needed This SAFE position has customer
contact and job duties which may include the offering/negotiating
of terms and/or taking an application for a dwelling secured
transaction. As such, this position requires compliance with the
S.A.F.E. Mortgage Licensing Act of 2008 and all related
regulations. Ongoing employment is contingent upon meeting all such
requirements, including acceptable background investigation
results. Individuals in a SAFE position also must meet the Loan
Originator requirements under Regulation Z (LO) outlined in the job
expectations below Required Qualifications: 6+ months of
interacting with customers experience, or equivalent demonstrated
through one or a combination of the following: work experience,
training, military experience, education Desired Qualifications:
Customer service focus with experience handling complex
transactions across multiple systems Experience proactively
engaging with customers through outreach via phone or email Ability
to educate and connect customer to technology and share the value
of mobile banking options Ability to help customers succeed
financially by offering introductions to additional team members as
appropriate Experience working with others on a team to meet
customer needs Experience fostering and developing strong customer
relationships Ability to build strong relationships with internal
partners Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take
appropriate action to prevent loss Ability to interact with
integrity and professionalism with customers and team members
Relevant military experience including working with military
protocol and instructions, enlisted evaluations, officer/leadership
reporting Relevant military experience including working in
personnel benefits management, processing military personnel orders
or transitions, wartime readiness operations, human resources or
military recruiting Proficient with proactively sourcing,
acquiring, building, and maintaining relationships with customers
and colleagues Support customers and employees in resolving or
escalating concerns or complaints Job Expectations: Ability to work
weekends and holidays as needed or scheduled Maintains cash drawer,
cash handling and balancing and spends time completing
service-related tasks as needed This position requires SAFE
registration at the time of employment. Wells Fargo will initiate
the SAFE registration process immediately after your employment
start date. The Nationwide Mortgage Licensing System (NMLS) website
(http://fedregistry.nationwidelicensingsystem.org) provides the
MU4R questions and registration required for employment in this
position. Individuals in Loan Originator (LO) positions must meet
the Consumer Financial Protection Bureau qualification requirements
and comply with related Wells Fargo policies. The LO qualification
requirements include meeting applicable financial responsibility,
character, general financial fitness and criminal background
standards. A current credit report will be used to assess your
financial responsibility and credit fitness, however, a credit
score is not included as part of the evaluation. Successful
candidates must also meet ongoing regulatory requirements including
additional screening, if necessary This position is not eligible
for Visa sponsorship Posting Location(s): 911 W. Main St Stoughton,
WI 53589 @RWF22 Posting End Date: *Job posting may come down early
due to volume of applicants. We Value Diversity At Wells Fargo, we
believe in diversity, equity and inclusion in the workplace;
accordingly, we welcome applications for employment from all
qualified candidates, regardless of race, color, gender, national
origin, religion, age, sexual orientation, gender identity, gender
expression, genetic information, individuals with disabilities,
pregnancy, marital status, status as a protected veteran or any
other status protected by applicable law. Employees support our
focus on building strong customer relationships balanced with a
strong risk mitigating and compliance-driven culture which firmly
establishes those disciplines as critical to the success of our
customers and company. They are accountable for execution of all
applicable risk programs (Credit, Market, Financial Crimes,
Operational, Regulatory Compliance), which includes effectively
following and adhering to applicable Wells Fargo policies and
procedures, appropriately fulfilling risk and compliance
obligations, timely and effective escalation and remediation of
issues, and making sound risk decisions. There is emphasis on
proactive monitoring, governance, risk identification and
escalation, as well as making sound risk decisions commensurate
with the business unit's risk appetite and all risk and compliance
program requirements. Candidates applying to job openings posted in
US: All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, status
as a protected veteran, or any other legally protected
characteristic. Candidates applying to job openings posted in
Canada: Applications for employment are encouraged from all
qualified candidates, including women, persons with disabilities,
aboriginal peoples and visible minorities. Accommodation for
applicants with disabilities is available upon request in
connection with the recruitment process. Applicants with
Disabilities To request a medical accommodation during the
application or interview process, visit Disability Inclusion at
Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug
free workplace. Please see our Drug and Alcohol Policy to learn
more.
Keywords: WELLS FARGO BANK, Madison , Wells Fargo - Personal Banker Stoughton (Remote - hybrid), Other , Stoughton, Wisconsin
Click
here to apply!
|