Bilingual Spanish Contact Center Supervisor

Company: VirtualVocations
Location: Madison
Posted on: September 20, 2023

Job Description:

A company is looking for a Bilingual Spanish Supervisor for their Contact Center.
Key Responsibilities:

Oversee daily operations and administrative functions of the Care Center
Act as a mentor and role model to frontline staff, providing tools and training to meet service goals
Facilitate communication between frontline staff, other Care Center functions, and leadership

Required Qualifications:

Demonstrated leadership skills and ability to resolve issues
Experience in a contact center environment or in a lead position within the department
Bilingual in English/Spanish
Proficient in time management and prioritization
Strong problem-solving skills and ability to handle complex scenarios

Keywords: VirtualVocations, Madison , Bilingual Spanish Contact Center Supervisor, Other , Madison, Wisconsin

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