Intake Coordinator

Company: Robert Half Office Team
Location: Madison
Posted on: September 19, 2023

Job Description:

Description Job Summary: Responsible for processing medical claims and correspondence and handling customer service calls from members, providers, and clients.
Essential Functions:
--- Process claims in a timely manner with acceptable accuracy
--- Handle correspondence and phone calls from member and providers in a timely manner
--- Analyze insurance plans and use plan language to correspond to necessary inquiries, both verbally and written
--- Interpret plan design and language to analyze claim edits
--- Point of contact for clients and members
--- Work Customer Service Tickets
Nonessential Functions:
--- Other duties as assigned or appropriate
Education/Qualifications:
--- Familiarity with ICD-9 and CPT coding
--- Understanding of claims processing guidelines
--- Proficient PC skills including email, record keeping, routine database activity, word processing, spreadsheet and 10-key
--- QicLink experience
--- Medical Terminology
--- High school diploma and 1-2 years related experience; or equivalent combination of education and experience Requirements Claims Processing, Medical Claims, Basic Medical Terminology, Answering Inquiries, Inbound Outbound Calls, Analyze Trends, Resolve Customer Service, Superior Customer Service, Record Keeping, ICD-9, CPT Codes, Microsoft Office Suites
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
- 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

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