Service Facilitator (Sauk County CCS)
Company: Lutheran Social Services
Location: Baraboo
Posted on: May 26, 2023
Job Description:
Lutheran Social Services (LSS) is a private, non-profit, human
service agency providing a variety of services throughout Wisconsin
and Upper Michigan. Over the years, LSS has grown to become one of
the largest human service agencies in the two state area serving
more than 125,000 clients annually. We are looking for passionate,
mission-driven individuals like you to help provide services
including outpatient behavioral health management, international,
domestic and special needs adoptions, older adult services, support
services for children, youth and families, community corrections
programs and support services for adults with disabilities and/or
mental health concerns.
Motivated by the compassion of Christ, we help people improve the
quality of their lives. Does this describe your personal mission
statement? Are you motivated to serve by sharing your talents? If
you would like to help us achieve our mission, please apply for the
following opportunity.
Description
Comprehensive Community Services (CCS) is a team-based wraparound
program for individuals with mental health needs. The Service
Facilitator provides community-based services to adults and
children with high level needs across environments; including home,
school and community. We are seeking a Service Facilitator /
Therapist for Sauk County, full time, 40 hours a week with
benefits. Additional compensation available for Master's level
candidates.
Examples of services Expected may include (These are examples, not
all inclusive, and all services may not be provided by an
individual employee.):
- Assessment of functional abilities
- Care/Service planning
- Care/Service facilitation
- Individual and/or Family Psychoeducation - Psychoeducation
services include:
- Providing education and information resources about the
member's mental health and/or substance abuse issues.
- Skills training.
- Problem solving.
- Ongoing guidance about managing and coping with mental health
and/or substance abuse issues.
- Social and emotional support for dealing with mental health
and/or substance abuse issues.
- Psychoeducation may be provided individually or in a group
setting to the member or the member's family and natural supports
(i.e., anyone the member identifies as being supportive in his or
her recovery and/or resilience process).
- Individual Skill Development and Enhancement - Individual skill
development and enhancement services include training in
communication, interpersonal skills, problem solving,
decision-making, self-regulation, conflict resolution, and other
specific needs identified in the member's service plan. Services
also include training in daily living skills related to personal
care, household tasks, financial management, transportation,
shopping, parenting, accessing and connecting to community
resources and services (including health care services), and other
specific daily living needs identified in the member's service
plan.
- Participation on recovery teams. (provide feedback around
service delivery and progress)
AGENCY REQUIREMENTS (Required of all employees):
- Must comply with applicable service regulations as well as
agency and departmental policies and procedures.
- Must relate to people of varied ethnic and cultural
backgrounds, ages, and economic circumstances with respect and
dignity.
- Must support the Mission, Vision and Values of the
Agency.
- Represent LSS internally and externally as a servant leader in
thought, words and actions.
- At Lutheran Social Services of WI and Upper MI, the health and
safety of our colleagues and clients is our top priority! LSS
reviews and follows CDC and other public health guidelines.
Dependent on program, LSS employees are required to mask based
COVID-19 levels. All employees are expected to adhere to LSS health
and safety protocols.
DIRECT SERVICE REQUIREMENTS (Required of all employees providing
direct services):
- Promote client independence and growth, consistent with the
service plan.
- Provide services using a trauma-informed and person and/or
family-centered model.
- Provide services utilizing agency approved and supported
evidence-based practices that have been indicated by the funder
and/or agency.
- Accurately complete time reporting.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and
may be expanded to include other duties and responsibilities, as
management may deem necessary from time to time.
- Assess client's needs utilizing the required assessment tool(s)
(e.g. functional screen). Re-assess, as needed, and at least
annually. Information to complete the assessment is gained via
interviews, collateral contacts and prior records.
- Working alongside the client, their family, his/her supports,
and other service providers, develop and implement a comprehensive
and individualized service plan.
- When required by the program/service, coordinate and authorize
services according to the service plan.
- Provide services to assigned clients in alignment with the
service plan.
- Organize and plan work effectively.
- Apply knowledge of community resources.
- Apply knowledge of casework principles and methods.
- Apply working knowledge of human behavior, dynamics of groups,
interpersonal relations, and social interactions.
- Apply working knowledge of social problems and their effects on
individuals.
- Work collaboratively with clients, service teams, and clinical
supervisor to determine interventions.
- Communicate effectively with team members and providers. When
authorizing services, articulate the expectations of the
service.
- Establish and maintain effective and collaborative working
relationships.
- Complete documentation within required timelines and
expectations per LSS, regulation, funders, and practice
standards.
- Maintain client records.
- Make recommendations within the client team and scope of
practice.
- Testify at legal proceedings as required by law and/or
role.
- Coordinate and facilitate person and/or family-centered team
meetings.
- When supervision is a program requirement, actively engage in
the clinical supervision process.
- Attend and participate in staff development programs, including
in-service training, staff meetings, and professional
seminars.
- Within your scope of practice, provide consultation to
peers.
- Work a flexible weekly schedule that includes some evening
and/or weekend hours for client appointments. Work directly with
Program Supervisor or Manager to set expectations for scheduling
clients. Schedule is based on client need.
- Understand productivity expectations. Meet or exceed the
standards that have been established for the role and the
program.
- Perform other duties and special projects as required.
PERKS:
- Public Service Loan Forgiveness (PSLF)
- By being employed with LSS, which is a non-profit agency, you
can be eligible for loan forgiveness under the Public Service Loan
Forgiveness program.
- Loans are eligible to be forgiven after 10 years of on-time and
consistent payments through the income-based re-payment
plan.
- LSS Clinical Managers () and Human Capital employees can assist
you in applying for this benefit.
- Licensure and Exam Fees
- If the employee has been with LSS for 1 year prior, they will
receive full reimbursement for licensure and/or exam costs for your
first attempt. LSS also pays for bi-annual renewals.
- If the employee is considered part-time, LSS will pay for half
of the associated licensure and exam costs for your first attempt.
LSS also pays for bi-annual renewals.
- It is required for your position to maintain a state license in
a mental health or substance abuse related field.
- The following are situations in which licensure and/or exam
costs will be reimbursed:
- Clinical Supervision and Consultation
- We offer a free, robust clinical supervision experience for any
type of licensure that focuses not only on client needs, but
employee development.
- Training
- LSS is focused on the continued growth of our employees and
ensuring we provide high quality services.
- LSS employees are eligible for receiving internal as well as
financial support for external trainings to support your growth and
required Continuing Education (CEU) credits.
- Flexibility
- LSS is a family/employee-focused agency which values work-life
balance.
- Employees can adjust their schedules to accommodate personal
commitments by flexing their schedule or utilizing time
off.
- Some programs have the option of working remotely.
- Benefits Package
- 10 paid holidays (ex: Friday after Thanksgiving, Christmas Eve,
MLK Jr. Day, Memorial Day, etc.)
- 2 personal days
- Sick & Vacation Time
- Retirement - 403b Match
- LSS makes annual raises and additional bonuses a priority for
employees
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Upon offer, candidates must successfully complete the
necessary background, caregiver, medical and any other checks
required, according to program requirements. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
EDUCATION and/or EXPERIENCE
- Bachelor's degree in relevant area of human services
required.
- Master's degree in relevant area of human services is
preferred.
- Some positions may require Substance Abuse Certification as
well.
LSS approved examples of human service degrees include, but are not
limited to the following:
- Child Development/Family Relations
- Community Mental Health
- Substance Use
- Counseling/Guidance
- Criminal Justice
- Marriage and Family
- Occupational Therapy
- Psychology
- Recreational Therapy
- Rehabilitation Counseling
- Social Worker
- Sociology
- Special Education
- Vocational Counseling
CERTIFICATES, LICENSES, REGISTRATIONS
- The incumbent of this position must have a valid driver's
license and have reliable transportation to perform the essential
duties of the role; a motor vehicle check (MVR) with a satisfactory
driving record per the LSS Driver Safety Procedure is required, and
ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS
- Ability to read, write, analyze and interpret to complete
required documentation by established timeframes.
- Ability to document in a neat, legible, accurate, objective and
consistent manner to reflect the services provided.
- Ability to effectively present information and respond to
questions from all levels of LSS management and employees, as well
as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
- Working knowledge of computers to allow employee to access
computer systems and applications to complete timecards, read and
respond to email, and complete required on-line training.
- Ability to utilize efficiently an electronic health record(s)
for documentation of direct services.
- Must be able to work on computer and utilize computer
applications and programs to effectively complete the job.
- Ability to work within a variety of ever-changing software
packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Speaking and hearing ability sufficient to communicate effectively
by phone or in person at normal volumes. Vision adequate to read
correspondence, computer screen, forms, etc. Good manual dexterity.
The employee may need to climb stairs to access clients being seen
in home.
The employee must react appropriately in times of crisis, which may
include verbal and physical aggression from the people served and
recognizing and taking appropriate action if signs of child or
dependent adult abuse are present. Understands and is able to
evaluate the potential for medical or behavioral emergency.
The employee of this position works in client homes. The incumbent
may be exposed to unsanitary household conditions and household
allergens. The employee will also be exposed to outdoor weather
conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily travel may be required. Some overnight travel may be
required.
LSS is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, veteran, disability status or any
other characteristic protected by federal, state or local law.
Qualifications
EducationBachelor Degree of Hum. Serv. or Related Field
(required)
Licenses & CertificationsDriver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Lutheran Social Services, Madison , Service Facilitator (Sauk County CCS), Other , Baraboo, Wisconsin
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