Location: Wisconsin Rapids
Posted on: January 27, 2023
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JOB SUMMARY This position is responsible for interacting with
customers to complete transactions, resolve problems and cross-sell
bank products and services. Promotes business for the Bank by
maintaining a high level of customer service and by referring
customers to appropriate staff where necessary. This position will
work approximately 30 to 32 hours per week.
KEY JOB RESPONSIBILITIES The following are essential job
responsibilities: 1. Attracts and retains customer relationships by
extending a courteous greeting and by providing accurate and timely
customer service which includes, but is not limited to, cashing
checks, accepting deposits, and withdrawals, handling loan
payments, dispensing cashier's checks and bonds, paying savings
withdrawals within established guidelines to ensure customer
2. Organizes, balances and proofs cash daily to maintain accurate
transactions processed. Identifies payees and verifies signatures
3. Stays current on applicable banking regulations and security
procedures and practices to prevent fraud or other bank losses and
to comply with regulatory requirements.
4. Answers customer telephone inquiries and provides information in
accordance with bank policies.
5. Assists with night depository duties, which includes logging
bags, processing deposits, making change orders, issuing receipts,
6. Promotes bank products and services by identifying customer
needs and suggesting appropriate products to increase customer
account relationships. Recommends corrective services to resolve
The following job responsibilities may be reassigned: Other related
duties as assigned or requested.
KEY JOB BEHAVIORS Knowledge/Skills/Abilities : PC, phone system,
general office equipment Ability to maintain strict
Solid judgment and decision-making skills
Communication: Effective verbal and written communication skills
and strong interpersonal skills, specifically, the ability to
effectively write a variety of correspondence and reports and to
explain complex policies and procedures.
Representation Ability to represent the bank in a professional and
Compliance : Uphold the bank's philosophy and policies by
maintaining appropriate controls to ensure full compliance with
applicable laws and regulations, thereby fulfilling legal
responsibilities and enhancing the quality of the bank.
Attendance : Ability to maintain regular and reliable
Diversity Mindset: Ability to understand the value of diversity
within the workplace and to work successfully with others without
regard to age, gender, race, sexual orientation, ethnicity,
culture, religion, disability status, socioeconomic status or other
non-job-related classification. A commitment to the bank's policies
on equal employment opportunities and non-discrimination with a
willingness to pursue efforts of inclusion and respect toward
Education Required: High School Diploma or Equivalent
Experience Preferred: 1 year cash handling experience
PHYSICAL DEMANDS In compliance with the ADA, performance of this
job requires certain physical demands. These demands are as follows
but not limited to the ability to sit, stand and walk often
throughout the day, constantly be able to operate with their hands
and arms, occasionally ascend/descend flights of stairs, position
themselves frequently throughout the day, communicate with other
employees, able to examine their work and regularly lift and/or
move up to 10 pounds while occasionally lift and/or move up to 25
pounds. These physical demands must be met by an employee to be
successful and perform at full potential but reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential job functions.
Keywords: Careerbuilder-US, Madison , FULL-TIME TELLER, Other , Wisconsin Rapids, Wisconsin
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