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Admissions Specialist

Company: Mid-State Technical College
Location: Marshfield
Posted on: January 26, 2023

Job Description:

Position Summary

Transform lives by being responsible for converting students from application to enrollment and ensuring applicants meet all admissions requirements prior to enrolling. Additionally, the Admissions Specialist regularly communicates with and advises applicants on admissions and course placement requirements.

Duties & Responsibilities

Serve as the primary resource for and closely assist and guide students through the enrollment process.

Advise students on admissions and course placement requirements.

Proactively contact and follow up with students, including setting up appointments, to ensure enrollment progress is made.

Responsible for working with high school registrar offices to ensure transcripts are sent prior to enrolling.

Conduct extensive outreach to applicants via phone, email, and mail correspondence.

Analyze, manage, and problem solve strategies to remove admission barriers for new and returning students.

Work collaboratively with Student Services departments on leading student through the enrollment journey.

Engage in one-to-one student recruitment activities including phone, email, texting, and direct mailing.

Input, track, and provide reports on individual student enrollment activity utilizing the customer relationship management (CRM) system.

Coordinate and track campaign events through CRM system.

Collaborate with Marketing & Communications department to develop specialized recruitment materials and marketing campaigns for specific audiences.

Process admissions applications and program changes, using a variety of databases and systems.

Maintain a high level of working knowledge of admissions procedures and systems.

Provide information and guidance to students and staff regarding admission policies and procedures.

Other duties as assigned.

Qualifications

Associate degree in Communication, Marketing, Sales, or related field required.

Minimum of one year experience in a college student services environment or service-oriented role required.

Knowledge of marketing techniques, student recruitment methodologies and customer relationship management required.

Knowledge of PeopleSoft Student Administration, Microsoft Office and CRM systems or ability to learn systems required.

Must possess excellent organizational, interpersonal, and communication skills.

Must possess ability to:

* Meet and exceed (internal or external) customer expectations while cultivating relationships that secure commitment and trust.
* Work cooperatively with others to help a team or work group achieve its goals.
* Ensure others contribute to organization strategies by focusing them on the most critical priorities, measure progress, and ensure accountability against those metrics.
* Use effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
* Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
* Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.
* Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
* Demonstrate a positive attitude and approach toward work.]

Must embrace Mid-State's core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service.

Compensation & Benefits

Compensation is dependent upon experience and qualifications.

Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program.

How To Apply

To be considered for this position, you must complete an online application. You should have the following information available when completing an application:

* Contact information (addresses, phone numbers)
* Employment History
* Education
* Electronic copy of resume and transcripts

Application materials submitted via mail, fax, email, or in-person will not be considered.

Incomplete applications or applications noting "See Resume" will not be considered.

Continuous recruitment with first review of completed applications starting January 3, 2023. Applications received on or after January 3rd may be considered in a secondary pool.

Please note that Mid-State's main form of communication during the recruitment process is email. In addition to receiving communications from email addresses with an @mstc.edu domain, you may receive emails from donotreply@invalidemail.com. Please be sure to watch your inbox as well as junk, spam, and clutter folders.

Equal Opportunity

Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: 715-422-5325 or Email:aaeo@mstc.edu.

Optimize Your Online Application Experience

Below you will find a few technical tips to help ensure a positive and successful online application experience:

* Be sure to fill in each field in the application. You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in.
* Avoid clicking the back, forward, or refresh buttons while applying. Doing so will interfere with the submission and may result in data loss.
* Clear your browser's temporary files/cache and cookies prior to beginning the application.
* Disable pop-up blockers.
* Do not bookmark or favorite the application. Navigate to the careers site each time you wish to access your saved/submitted application.
* Your application session will remain open for 24 hours assuming you do not close your browser. To ensure submission, complete the application process within that time frame.
* The following browsers are currently supported:

Edge

Firefox

Chrome

Safari

* The following operating systems are currently supported:

Windows 7, 8 and 10, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater.

If you experience issues in submitting your online application, please contact Human Resources at 715.422.5568.

Keywords: Mid-State Technical College, Madison , Admissions Specialist, Other , Marshfield, Wisconsin

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