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Dispatch Coordinator

Company: Mad City Windows and Baths
Location: Madison
Posted on: September 24, 2022

Job Description:

Overview:Mad City Windows and Baths is hiring immediately for our Installations Dispatch team in Madison, WI with bonus potential!
Are you looking to become part of a team that excels in delivering world-class services? Here at Mad City, we believe in creating your success by starting you on a journey where you can grow with us. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better for our customers. When working with Mad City, you'll become part of a family that supports each other while disrupting the industry.
Responsibilities:

  • Monitor and document check-ins and check-outs from installers schedules
  • Provide an excellent customer care experience and contact customers daily throughout installation process to ensure satisfaction
  • Conduct customer satisfaction calls upon completion of each install
  • Document correspondence from customers, installers and field leadership
  • Solicit referrals and schedule for in-home estimate appointments - make bonuses!Qualifications:
    • High energy, persuasive and pleasant demeanor
    • Great attention to detail and versatility
    • Advanced skills in Microsoft Outlook, Excel, SharePoint, Lists and PlannerWhat Can We Offer You:
      • Guaranteed base pay plus performance bonuses
      • Base + Bonus = opportunity to make over $22/hr
      • Hiring immediately for our next training class
      • Full Time benefits, PTO, 401K
      • Receive world-class customer focus, experience, and sales trainings!
      • Work with a team of talented, professional, and fun individuals who enjoy what they do
      • Career development opportunities with clear career pathing
      • Represent high quality products with the leading professionals in the industry
        Mad City Windows and Baths provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Keywords: Mad City Windows and Baths, Madison , Dispatch Coordinator, Other , Madison, Wisconsin

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