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Part-Time Teller: Greater Madison Area (Multiple locations & schedules available) ($17 per hour)

Company: UW Credit Union
Location: Madison
Posted on: January 15, 2022

Job Description:

Overview:UW Credit Union is hiring for multiple Part-TimeTellers to join our energetic and hardworking teams!
As a Part-Time Teller, you will play a key role in supporting UW Credit Union's 'Members for Life' philosophy, by forming solid and trusting relationships with members at your branch. Working alongside your fellow Tellers, Branch Managers, and Financial Specialists, you will work to identify and refer UW Credit Union products and services to members that are in their best interest, and will help them achieve their financial dreams. If you are a reliable, driven, and enthusiastic team player, this is the job for you!
As a Part-Time Teller, you have a passion for connecting with people, and helping them identify and reach their goals. You are solutions-oriented, and can hold both yourself and others accountable, while remaining empathetic and compassionate. Collaborating and bonding with your team day-to-day is where you shine! You thrive in a supportive work environment, and can confidently make independent decisions for member needs or requests. Your desire to foster continuous learning aligns perfectly with UW Credit Union's culture, and you are consistently looking for ways to grow, both personally and professionally.Responsibilities:

  • Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
  • Maintain a high degree of knowledge in all UW Credit Union products and services
  • Ensure all members requests are processed accurately and efficiently
  • Adhere to UW Credit Union's Cash Management policies and procedures
  • Research all teller transactions when potential errors are identified, and communicate with affected members
  • Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
  • Consistently seek out opportunities to exceed member expectations
  • Demonstrate ability to work with members of all ages and backgrounds
  • Act as part of a cohesive team, demonstrating excellent interpersonal and professional skills
  • Display sound judgement and confidence in handling member request and expectations
  • Demonstrate ownership of problems or errors, taking all necessary steps for resolution
  • Assume responsibility of personal development through ownership of feedback, training, collaboration, and teamwork
  • Maintain awareness of branch performance and employee engagementQualifications:
    • High School Diploma or equivalent
    • 6+ months of customer service experience required
      Why work for UW Credit Union?
      Join one of Wisconsin's premier financial institutions, a 2021 National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:
      • 2 weeks paid caregiver leave
      • 2 weeks paid new child parental leave
      • 21.5 days annual time off
      • 2 days paid volunteer time
      • 10 paid holidays (includes your birthday!)
      • 401k company match of up to 5%, plus approximately 4% discretionary match
      • Variable bonus reward
      • 5 health plan options, including domestic partner eligibility
      • Free bus pass and B-Cycle membership
      • Employee Assistance Program
      • And more!UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.

Keywords: UW Credit Union, Madison , Part-Time Teller: Greater Madison Area (Multiple locations & schedules available) ($17 per hour), Other , Madison, Wisconsin

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