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Customer Support Coordinator

Company: The QTI Group
Location: Madison
Posted on: November 22, 2021

Job Description:

Summary:Immediate opportunity for an individual with outstanding customer service skills! The QTI Group is assisting our client, a well-established leading designer, manufacturer of stock and custom designed plastic thermoforming, and injection molded packaging, in recruiting to hire a full-time Customer Support Coordinator. This role, located on the west side of Madison, is responsible for the sample room and will provide receptionist and customer service support. The schedule is Monday through Friday, 8:00 am to 5:00 pm and offers a pay rate of $18.00 per hour.Apply online now, this opportunity will go fast!Responsibilities:

  • Coordinate sample room activity
  • Maintain sample room inventories
  • Run daily sample reports
  • Prepare and ship samples
  • Provide backup reception duties, as required
  • Provide daily support and clerical assistance to Customer Service and seasonal support for Marketing Team
  • Learn and comply with established quality and safety systems policies, work instructions, and procedures
  • Perform other duties as business needs requireQualifications:
    • HS diploma or equivalent is required
    • 1+ years of office experience
    • Microsoft Outlook, Word, Excel experience with the ability to learn MRP data entry and retrieval procedures
    • Customer service and switchboard/phone experience
    • Excellent communication and interpersonal skills and the ability to work effectively both independently and with others
    • Strong attention to detail, and the ability to manage multiple priorities and meet deadlines
    • Willingness to complete a background check and drug screen upon offer#MMAS

Keywords: The QTI Group, Madison , Customer Support Coordinator, Other , Madison, Wisconsin

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