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Help Desk Tech I

Company: Express Employment Professionals
Location: Waunakee
Posted on: May 6, 2021

Job Description:

Top Job Located in Waunakee, WI Salary: $20 - $25/hr.We are seeking candidates for a great Help Desk Tech - Level 2 role with a reputable and growing employer in Waunakee. This is a contract to hire position, with a 90 day evaluation period.Overview: This position is responsible for providing Help Desk and Desktop Support for all Northern and Southern American facilities. Must have the ability to not only troubleshoot, but be able to fix end user, which include remote users, PC related issues. Additionally, responsibilities include being able to schedule service calls, train users on new and existing software and hardware, oversee software deployments, procedure development, purchases, and all software and hardware updates. VOIP System support is also required.Qualifications: Associates or bachelor's degree in a Computer Science related degree. At least 4 years technical experience supporting workstations. Knowledge of Windows 7 and Windows 10. As well as Office Suites, Windows Server, O365, Citrix, smartphones, wireless, VPN, network and VOIP knowledge. Great customer service skills, responsible, dependable, hardworking, and a self-starter. Must have the ability to judge and attend to problems in an accurate manner. Must also apply knowledge efficiently and have a strong aptitude to learn and apply new knowledge. Must be able to lift, carry, and switch out PC hardware, have the ability to work on computers all day, and troubleshoot / setup network devices. CompTIA A+ Certification Latest operating / Office version Day shift schedulePay: $20 - $25/hr., based on previous experience.Interested candidates can apply many ways: - Call 608-###-#### and ask for Katie - Submit online application - Send resumes to ...@expresspros.comExpress Office: Madison West (Fitchburg) 2980 Cahill Main Suite 106Fitchburg, WI 53711 Associated topics: assistance, client, deskside, front desk, help, service, support analyst, systems administrator, technician i, technician ii

Keywords: Express Employment Professionals, Madison , Help Desk Tech I, Other , Waunakee, Wisconsin

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