Program Support Assistant

Company: Veterans Health Administration
Location: Madison
Posted on: April 9, 2021

Job Description:

To qualify for this position, applicants must meet all requirements within 15 days of the closing date of this announcement, 04/12/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. The following is the specialized experience required to qualify for this position. GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-6 grade level. Examples of specialized experience would typically include, but are not limited to: Experience such as receiving and assuring that application packages, application folders, database account (VetPro or other internal databases and spreadsheets), and other documents meet technical requirements; knowledge and understanding of accreditation standards and principles, provisions and practices of credentialing and regulatory procedures; knowledge of VetPro policies and procedures; knowledge of the contacts required for verification of information in health care provider files; knowledge of medical terminology to assure competence/appropriateness of credentials requested; skill in the use of personal computers, and software applications such as word processing, data bases and internet database applications for data entry, file maintenance and data retrieval; research, analyze and validate data received on applications, documents, files, and other materials pertaining to the credentialing process; and ability to communicate in writing to prepare emails, letters, and reports and orally to relay technical information to a diverse group of individuals with various levels of understanding. You will be rated on the following Competencies for this position:
Computer SkillsCustomer ServiceManages and Organizes InformationWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing and carrying of light office items. Working Environment: The work is performed in an office setting that is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Keywords: Veterans Health Administration, Madison , Program Support Assistant, Other , Madison, Wisconsin