Advisor Delivery Specialist

Company: Gainwell Technologies
Location: Madison
Posted on: January 14, 2021

Job Description:

Job Description:Essential Job Functions* Oversees functional areas or department account leads on small to medium sized accounts to ensure that business solution objectives are met.* Develops demand forecasts with account teams on small to medium sized projects to assist functional areas or departments in planning and delivering end-to-end services.* Works with functional areas or departments to interpret and plan projects or workload forecasts.* Oversees and approves expenditures for accounts in line with established policies and procedures. Monitors and addresses budgetary compliance issues in relation to expenditures.* Manages complex relationships between delivery and consumer groups to ensure good client relations.* Identifies and leads service improvements to increase customer satisfaction. Oversees and ensures delivery of projects meet client and company expectations and needs.* Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts.* Supports developing new business proposals and introduces new technology to enhance business solutions.* Provides leadership and work guidance to less experienced personnelBasic Qualifications* Bachelor's degree or equivalent combination of education and experience* Bachelor's degree in business administration, engineering, information systems or related field preferred* Nine or more years of support services, project, or program experience* Experience working with the technology industry* Experience working with company products and operating systemsOther Qualifications* Good project management skills* Good analytical and problem solving skills* Good interpersonal skills to interact with customers and team members* Good leadership and organizational skills* Good communication skills* Good skills in managing to contracts and bugets* Good relationship building skills* Ability to work in a team environment* Willingness to travelWork Environment* Office environment

Keywords: Gainwell Technologies, Madison , Advisor Delivery Specialist, Other , Madison, Wisconsin