Customer Service Representative
Company: QTI Group
Location: Madison
Posted on: January 12, 2021
|
|
Job Description:
Summary:Our client located on the west side of Madison has an
immediate need for a Customer Service Representative! As part of
this distribution company you'll assist customers with general
inquiries, taking orders, tracking shipments, and more. This
position is temp-to-hire with benefits offered once hired, and the
hours are full-time Monday-Friday between 8:00a.m.-5:00p.m. Pay is
$16 /hour based on experience.Covid Precautions: This position is
onsite, however, a private office is available.Responsibilities:*
Operates and routes phone calls to appropriate person* Applies
knowledge of company products, services, and policies to respond to
inquiries via phone and web* Creates customer accounts and reviews
licenses and certificates for account* Approves account and
maintains customer notes* Creates phone orders and transfers web
quotes to orders, ensuring all information is accurate* Assists
customers with tracking shipments and investigates shipment issues*
Follows up with shipping carriers with appropriate action*
Initiates tracer address correction, delivery intercept, and files
claims* Initiates investigation of customer order discrepancies*
Creates return and product complaints; generates replacement orders
when appropriate* Prepares invoices and statements for mailing*
Maintains filing of sales journals, vendor files, and associate
files* Processes net 30 application references* Administers and
enters receivables payments via phone and mailed checks* Processes
cash on demand statements* Prepares checks with remittance stub for
mailingQualifications:* High School Diploma/GED required* 1 years
of customer service in office setting required* Sales support or
order processing preferred* Experience using CRM systems* Strong
written and verbal communication skills* Great attention to detail*
Ability to calculate discounts, percentages, etc.* Willingness to
complete credit check upon accepted offer#MMAS
Keywords: QTI Group, Madison , Customer Service Representative, Other , Madison, Wisconsin
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsMember Team Lead Description: Job DescriptionPosition Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and (more...) Company: Sam's Club Location: Dubuque Posted on: 01/19/2021 Benefits Advisor Description: Benefits AdvisorAflac is proud to offer virtual interview opportunities at all locations nationwide. Aflac isn't a conventional opportunity We're an unconventional company looking for unconventional people. (more...) Company: Aflac Location: Oshkosh Posted on: 01/19/2021 Administrator Description: Description: This year long contract position will help process requests for access to our client's Partner Portal. It requires monitoring email requests, verifying role and keying in data into a system (more...) Company: Hays Location: Buffalo Grove Posted on: 01/19/2021 ONLINE CRIMINAL JUSTICE CAREER TRAINING - LEARN FROM HOME Description: Interested in online criminal justice training My Justice Career can help Flexible Learning Schedule National Accreditation You Can Count On Financial Aid Assistance Career Placement Services (more...) Company: My Criminal Justice Career Location: Dubuque Posted on: 01/19/2021 Remote Work-From-Home Independent Contractor - Call Center Representative Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual (more...) Company: Liveops Location: Crystal Lake Posted on: 01/19/2021 Trucking Description: Easy Application Company: Trucking.com Location: Crystal Lake Posted on: 01/19/2021 Hiring Trailer Technicians Description: Job Description Hiring Trailer Technicians Small Shop With Big Benefits Trailer Technician Benefits: Pay range of 16 Technician Assistant to 25 Journeyman Company: Trudell Holdings Trailers Location: Oshkosh Posted on: 01/19/2021 Learning Content Creator (Remote) Description: SquarePeg is working with an innovative, mobile-based coaching platform that brings personalized professional coaching to employees at all levels. The job description is below: We help managers lead better, (more...) Company: SquarePeg Hires Location: Dubuque Posted on: 01/19/2021 Professional Mortgage Loan Processor / Work From Home Description: Professional Mortgage Loan Processor Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is seeking for someone to fill the position of a Professional Mortgage Loan Processor to (more...) Company: Certified Mobile Notary Service Location: Waukesha Posted on: 01/19/2021 Certified Medication Assistant / CMA / TMA - Assisted Living / Residential Care Facility Description: Job DescriptionOverview: We are seeking Trained Medication Assistants / Certified Medication Assistants to join our team at Mount Carmel Bluffs in our Assisted Living and later Residential Care Facility (more...) Company: Presbyterian Homes & Services Location: Dubuque Posted on: 01/19/2021 |