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Customer Service Representative

Company: Robert Half
Location: Madison
Posted on: January 12, 2021

Job Description:

Ref ID: 04620-0011594933Classification: Customer Service RepresentativeCompensation: $16.00 to $17.00 hourlyPharmacy Benefits Manager located on Madison's west side is looking for a Patient Care Assistant / Customer Service Representative! This is a TEMPORARY opportunity through mid-March 2021!Job duties:--taking inbound calls from patients and healthcare providers regarding questions related to specialty medications prescribed to the patient (and/or side effects the patient may be experiencing) --making some outbound calls to patients to schedule deliveries of specialty medications and ensuring patient information is correct--data entry to document phone callsAlthough you would be working in a call center, it is not a high volume call center, so you would not have to rush through calls.The position is full-time, 40 hours per week. Although the role is 40 hours per week, they are wanting to look at folks who are flexible to work different shifts. The earliest you would ever start work would be 7:45 am, and the latest you would ever get done with work would be 7 pm. The position is Mon - Fri (no weekends).It would start in the next couple weeks, following a resume submission and interview process. To be considered for this exciting opportunity, please email your resume and summary of relevant skills to: abigail.darwin@officeteam.com, or call #608-827-7770**We offer Facetime and Zoom interviews!**Did you know OfficeTeam offers benefit programs like medical insurance, tuition reimbursement, and free training resources to our temporary employees? Call today to register and learn more!Job Requirements:Requirements:-Prior customer service or call center experience-Prior healthcare industry experience preferred-Fast and accurate data entry-Flexibility to work different shiftsOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Madison , Customer Service Representative, Other , Madison, Wisconsin

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