Desktop Support

Company: TEKsystems, Inc
Location: Madison
Posted on: January 10, 2021

Job Description:

Description: A local client of TEKsystems in Madison, Wisconsin is looking for a Desktop Support Technician for a long term, ongoing contract position. This team is responsible for the workstation environment at their downtown locations and has the follow job duties: Maintain PC integrity and software packaging with Microsoft System Center Configuration Manager for 2,000 users on the WAN Perform PC deployments following yearly lifecycle scheduling Serve as sole, primary support for a separate 200 person data center Manage Adobe Acrobat Version upgrade company wide Use best security practices by co-managing the Symantec Endpoint Protection environment Assist on the deployment team for company wide laptop encryption project Perform level 1 Helpdesk fill-in when necessary The ideal candidate will have at least one year of experience providing desktop support to an enterprise environment consisting of Windows 10 IBM workstations, Lenovo laptops, MS Office 2016 / O365, Adobe Reader, Acrobat, Symantec antivirus software and SCCM. Excellent customer service skills, strong work ethic and clean attendance/work history is required. Skills: Windows 10, Acrobat 2010, Office 2010/O365 Top Skills Details: 1. 1 years of experience providing Desktop Support in a Windows 10, Office 2016/O365 environment. 2. 1 years of experience working to provide remote end user support using SCCM. 3. 1 years of providing Workstation/Laptop hardware support, A/V support experience (GotoMeeting, GotoWebinar, Skype for Business), etc. Additional Skills, Qualifications & Comments: Great communication skills, strong professionalism and customer service skills preferred. Shift is 8-5pm, Monday through Friday. This position sits onsite in Madison, Wisconsin and requires a candidate local to the Madison, WI area. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Inc, Madison , Desktop Support, Other , Madison, Wisconsin