MadisonRecruiter Since 2001
the smart solution for Madison jobs

Help Desk

Company: Chandra Technologies, Inc.
Location: Madison
Posted on: November 21, 2020

Job Description:

Contact N Please apply for this position by sending your resume to Email apply AT chandratech DOT com SUBJECT Applying for Help Desk Madison, WI Hourly Rate 26 W2 30 CTC1099 Job Description Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. - Help Desk hours are 600 AM ndash 500 PM Monday ndash Friday. - No Nights, Weekends or Holidays. - No On Call duty. - Our Help Desk Staff has been working from home during COVID-19. - The first day or two of training will be in the office, sending the person home as quickly as possible. - As soon a Safer at Home is lifted, and we are allowed to return to the office, this position will be working from our Central Office location (rather than at home). Required Skills Phone based technical support (1 year) Respond to customer requests (verbally and in writing) (1 year) Ability to perform Help Desk services (1 year) Able to work independently (1 year) Background Check Required (Yes) Customer Service (2 years) Excellent Communication Skills (5 years) Excellent verbal and written communication skills (Yes) Good interpersonal skills (5 years) Good organizational skills and attention to detail (2 years) Interpersonal skills (2 years) Experience supporting a large customer base (1500 employees) working multiple locations (2 years) MS Office products (2 years) Advanced Problem Resolution Skills (1 year) General understanding of LANDesk (for patch management, software deployment, inventory management and remote control) (1 year) Active Directory (1 year) Email Clients - Mail App (1 year) Email Clients ndash Outlook (2 years) Web Browser - Internet Explorer (2 years) Smartphones and Tablets (1 year) ACD (1 year) Diagnostics Troubleshooting (2 years) Application Support (1 year) MS Windows 10 (2 years) MS Windows 7 (1 year) 2nd Factor Authentication (1 year) MS Windows XP (1 year) Work with customers to solve problems and support their needs (2 years) Experience with Active Directory (1 year) Preferred Skills Call Tracking Software (1 year) Problem documentation and communication (1 year) Help Desk ndash ACD, Active Directory, Customer Service, LANDesk Understanding Higher Competitive Rates will be considered for consultants with advanced skill set Corp to Corp Resumes are welcome Consultants may need a criminal background check Contact Number 608-836 9920

Keywords: Chandra Technologies, Inc., Madison , Help Desk, Other , Madison, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Submarine Electronics
Description: ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine (more...)
Company: Navy
Location: Sheboygan
Posted on: 12/4/2020

Navy Chaplain
Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...)
Company: Navy
Location: Sheboygan
Posted on: 12/4/2020

Seasonal Retail Associate
Description: Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products (more...)
Company: The Home Depot
Location: Sheboygan
Posted on: 12/4/2020


Information Professional
Description: ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Information Professionals who oversee the seamless operation (more...)
Company: Navy
Location: Sheboygan
Posted on: 12/4/2020

Military Intelligence
Description: ABOUT Serve at the forefront of national security by analyzing top-secret information and interpreting spy reports. Direct the analysis of top-secret satellite imagery. Be the first to ascertain the (more...)
Company: Navy
Location: Sheboygan
Posted on: 12/4/2020

Store Associate
Description: Lot Associates assist customers with the loading of their vehicles and also monitor and maintain
Company: The Home Depot
Location: Sheboygan
Posted on: 12/4/2020

Area Assistant - Sheboygan County
Description: Overview Working at CleanPower means working with the leading and largest cleaning contractor in Wisconsin. As a result of constant growth we are adding to our dedicated
Company: Clean Power
Location: Sheboygan
Posted on: 12/4/2020

CDL-A Truck Driver - Industry Leading Pay for Dry Van Drivers!
Description: CDL-A OTR DRY VAN TRUCK DRIVER JOBS CDL-A OTR Dry Van Truck Driver Jobs - Thrive With The Power Of Red 2020 Peak Season Bonus Get 0.02 more per mile for dispatched miles driven between October (more...)
Company: Roehl Transport Inc
Location: Sheboygan
Posted on: 12/4/2020

Naval Aviator
Description: ABOUT Search for underwater threats. Deliver payloads of incredible firepower or necessary manpower. Execute strategic aerial maneuvers anywhere from the stratosphere, to mere feet above the sea. This (more...)
Company: Navy
Location: Sheboygan
Posted on: 12/4/2020

CDL-A Company Driver - OTR Dry Van - 1 Year EXP Required
Description: CDL-A Company Driver - OTR Dry Van - 1 Year EXP Required. VARIANT OFFERS INDUSTRY LEADING PAY AND MANY MORE GREAT BENEFITS Get seated by Christmas
Company: Variant
Location: Sheboygan
Posted on: 12/4/2020

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Madison RSS job feeds