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Help Desk Analyst I

Company: Robert Half
Location: Madison
Posted on: November 20, 2020

Job Description:

Description Do you excel at coming up with creative solutions to technical issues? Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. This Help Desk Analyst role is based just outside of Madison, WI. If interested, please reach out to Major responsibilities - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues - Pinpoint recurring technical issues and present solutions to address the root of the problems Requirements - Prior experience with IT support ticketing systems - Strong familiarity with Basic Troubleshooting - PC desktopworkstations experience - Strong problem solving and analytical skills - Comprehension of basic networking concepts - Experience installing and configuring operating systems, networked and local printers, and business applications Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Madison , Help Desk Analyst I, Other , Madison, Wisconsin

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