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Test Article Coordinator III - Dose Formulations

Company: Covance
Location: Madison
Posted on: November 20, 2020

Job Description:

Job Description Job Overview: Test Article Coordinator III - Dose Formulations Do you have a passion for Customer Service? Tracking Samples? Are you Detail-Oriented? Interested in Growing Your Career? Please keep reading... We have a great opportunity for a Test Article Coordinator III in our Dose Formulations Department in Madison, WI. Covance's work in developing new pharmaceutical solutions has an incredible impact on millions of lives worldwide. Be a part of this life-saving work and help improve patients' lives while growing your career. Pay rate: $16-18/hr., depending on experience In this role, you will perform a variety of test article and sample management responsibilities in compliance with appropriate SOPs and regulatory guidelines, in support of departmental operations. Duties and Responsibilities: * Performs any combination of sample management tasks; including labeling, transferring, tracking, inventory reconciliation, archival, and disposal of test article and/or samples. * Reviews shipping paperwork against protocols and eNotes. * Coordinates retrieval, check out, and return of study related materials and documents appropriately. * Responsible for entry and accuracy of client material inventories. * Solves problems independently, contacting internal or external clients for clarification as needed. * Handles internal and external customer inquiries and requests and may correspond directly with external customers. * Determines disposition of study specific test articles and samples. * Maintains storage units in accordance with GLPs, SOPs, and Policies and Procedures. * May be on-call after hours to respond to storage unit alarms. * Maintains and organizes the storage units to ensure integrity of study related materials. * Performs one of the following tasks proficiently and starts to learn the second: Completes receipt and log-in of study-specific and non-study specific materials within the appropriate data acquisition system. Completes shipment of all materials and documents disposition appropriately. * Assists in training and mentoring of new employees, works with and directs less experienced staff. Oversees and reviews work of peers, as appropriate. * Prioritizes workload and/or special projects on a daily basis. * Identify potential areas for improvement, provide possible solutions, and assist with implementation. #LI-DZ1 Education/Qualifications: * Associate degree Experience: * At least 2-3 years' applicable experience. Additional experience may be substituted for degree. * Excellent customer service skills including attention to detail, accuracy, confidentiality and effective communication skills. * Ability to identify and communicate customer service needs. * Effective conflict resolution skills. * Ability to use a variety of computer applications and proficient at the department specific software used. * Excellent documentation skills. * Working knowledge of company procedures for the sample management process.

Keywords: Covance, Madison , Test Article Coordinator III - Dose Formulations, Other , Madison, Wisconsin

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