Desktop Support - Local Only

Company: Metavue Corporation
Location: Madison
Posted on: October 19, 2020

Job Description:

Our client, the State of WIsconsin Division of Children and Family is looking for desktop support staff. Here are their requirements and guidance This position will provide 2nd level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, MacBook Pros, multi-function devices (printfaxcopierscanner), and wireless devices such as Android smartphones, Apple iPads and MiFi wireless hotspots. This position receives escalated level support issues from an internal Service Desk. The incumbent shall have 3 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices and procedures relating to Desktop Support. This Desktop Support position relies on extensive experience and judgment to plan and accomplish goals. This Desktop Support position is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on day-to-day end user issues. A wide degree of self-direction, prioritization and latitude is expected. On callstand-by hours will be required with this position. Must be able to lift 50lbs. as needed. Please read carefully Must have a valid WI Drivers License. An in person interview may be required before a final hire is made. The hiring manager has discretion to allow phone or Skype interviews at any point during the process. The selected candidate will be required to complete a criminal background check. Please submit ONLY local candidates. Do Not submit a candidate submitted on 00017854, we will not be double dipping. Choose wisely.

Keywords: Metavue Corporation, Madison , Desktop Support - Local Only, Other , Madison, Wisconsin