MadisonRecruiter Since 2001
the smart solution for Madison jobs

Macy's At Your Service Center Associate, Full Time: Hilldale Shopping Center

Company: Macy's
Location: Madison
Posted on: October 14, 2020

Job Description:

Job Overview: -- The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. -- Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may--pick up using the self-scheduling tool.-- Details on Macy's schedule options are available during the interview process. -- Essential Functions:

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area.
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app.
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area-- is organized and the Customer pick up experience is friction-free.
  • Handle all returns professionally, with sincerity and enthusiasm.
  • Demonstrate knowledge of store products and services to drive sales and minimize returns.
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed.
  • Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location.
  • Follow store's audit policies and procedures.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Follows shortage programs and procedures.
  • Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality.
  • Perform other duties as necessary. Qualifications: -- Education/Experience:
    • High School degree or equivalent.----
    • At least one year of customer service experience.-- Communication Skills:
      • Excellent written and verbal communication skills.----
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.
        • Able to use a calculator.Reasoning Ability:
          • Self-starter, able to work independently and as part of a team and must have good time management skills.Physical Demands:
            • This position involves constant moving and standing.
            • Involves standing for at least two consecutive hours.
            • Involves lifting at least 30 lbs.--
            • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.--
            • May involve reaching above eye level.
            • Involves close vision, color vision, depth perception, and focus adjustment. Other Skills:
              • Strong organizational skills.--
              • Must be able to multitask in a fast-paced environment.
              • Must be able to collaborate and function as a member of a team.
              • Must possess a strong sense of urgency.
              • Should be comfortable with the use of computers and frequent use of RF equipment.-- Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.-- This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--.

Keywords: Macy's, Madison , Macy's At Your Service Center Associate, Full Time: Hilldale Shopping Center, Other , Madison, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Truck Driver - Industry Leading Pay for Dry Van Drivers!
Description: CDL-A OTR DRY VAN TRUCK DRIVER JOBS CDL-A OTR Dry Van Truck Driver Jobs - Thrive With The Power Of Red 2020 Peak Season Bonus Get 0.02 more per mile for dispatched miles driven between October (more...)
Company: Roehl Transport Inc
Location: Sheboygan
Posted on: 10/22/2020

Medical Screener / Phlebotomist - 30 Hours/Week (Immediate Benefits) PM shift, every Saturday
Description: Plasma Center Technician / Entry level Phlebotomist Are you interested in working in the healthcare industry Ready to make a career out of making a difference As an entry level Plasma Center Technician (more...)
Company: Biolife Plasma Services
Location: Sheboygan
Posted on: 10/22/2020

Commercial Team Truck Driver Jobs: Earn up to 80 CPM!
Description: Job Description: Team Drivers: HUGE 12,000 Sign On Bonus/split with TONS
Company: U.S.Xpress
Location: Sheboygan
Posted on: 10/22/2020


CDLA Team Truck Driving Jobs: Earn up to 80 CPM!
Description: Job Description: Team Drivers: HUGE 12,000 Sign On Bonus/split with TONS
Company: U.S.Xpress
Location: Sheboygan
Posted on: 10/22/2020

Time To Re Build with Delivery Driver Courier at Doordash Now Hiring
Description: Delivery Driver Courier - Doordash No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and
Company: Doordash
Location: Sheboygan
Posted on: 10/22/2020

Food Courier Your Boss Is Going to Miss You Doordash is hiring
Description: Food Courier - Doordash Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings (more...)
Company: Doordash
Location: Sheboygan
Posted on: 10/22/2020

CDL Truck Driver - Paid Training
Description: Job DescriptionTime for a Job Change Make more of yourself and for yourself. Roehl Transport will pay you to get your CDL earn a great a living as a professional truck driver. If you are considering (more...)
Company: Roehl - GYCDL
Location: Sheboygan
Posted on: 10/22/2020

Owner Operators CDLA
Description: CONTRACTING OWNER OPERATORS 10 Call us today at 833-924-1416 10 Straightline Moving is one of the fastest-growing agents of Allied Van Lines and is offering advancement opportunities for anyone
Company: Straightline Moving Inc
Location: Sheboygan
Posted on: 10/22/2020

Civil Service Careers
Description: Starting Pay 18.34 21.25/HRJoin the largest government sectors hiring in the country today. We work with thousands of Local Government jobs listed and multiple career paths to choose from you can search, (more...)
Company: SkillXChanges
Location: Sheboygan
Posted on: 10/22/2020

TransAm Trucking Recent CDL Graduate Company Truck Driver Jobs
Description: New drivers are now eligible for 2,500 in sign-on incentives TransAm Trucking is searching for recently graduated CDL truck driving school students who are interested in long-haul truck driving opportunities. (more...)
Company: Trans Am
Location: Sheboygan
Posted on: 10/22/2020

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Madison RSS job feeds