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Director, AMER Controller (Remote)

Company: Zendesk, Inc.
Location: Madison
Posted on: September 13, 2020

Job Description:

Madison, Wisconsin, United States of America

Remote, Georgia, United States of America

Remote, Illinois, United States of America

Remote, Texas, United States of America

Remote, Wisconsin, United States of America

We are looking for an Americas Controller to lead our US, Canadian, and Latin American accounting teams as we continue to support the company goal to scale to multi-billion dollars in revenue! Reporting into the VP, Corporate Controller, this person will be responsible for ensuring the integrity of the Americas accounting function by providing leadership, process knowledge, technical expertise, and business collaboration.

Key Responsibilities: Lead core accounting activities including global close coordination, global consolidations and Americas region general accounting

Scale our Americas accounting organization, ensuring accuracy, compliance, and integrity

Drive career development for the Americas’ accounting team, providing the leadership and structure for the team to excel as the company grows

Exhibit our leadership capabilities of leading the team, leading themselves, and leading the business

Identify risk areas in a high growth environment and implement mitigation strategies, including but not limited to team structure, workflow, cross-functional collaboration and system, and process changes

Has a keen focus on agility, and capable of pivoting based on changing business needs, while keeping the accounting team in a steady-state

Collaborate with partners in and outside of finance including to build scalable processes to support growth

Maintain the relationship with external auditors, provide pragmatic solutions and alternatives to challenging audit requests and inquiries

Maintain relationships with third-party service providers

Partner with Internal Audit to align with ICFOR requirements

Benchmark and coordinate with industry peers on standard methodologies related to accounting, systems, policies, and processes

Participate in key strategic initiatives and assist with other ad hoc project

Interact with senior executives and board regarding financial matters as needed

Qualifications and Education: 10+ years of relevant experience, including Big 4 public accounting experience and experience working in publicly traded companies

Proven record of mentoring and developing talent

Comfortable leading teams through ambiguity and be a champion of change

Problem-solving and decision-making capacity in a high growth environment

Demonstrated ability to build new capabilities, with a process orientation

High emotional intelligence, ability to build and sustain relationships at multiple levels within and outside of finance

Passionate and persistent about operational excellence

Strong technical accounting background with a detailed knowledge of US GAAP

Excellent written and oral communication skills, active listener, tailors communication to the audience

Ability to work in a fast-paced environment, manage competing priorities, and adhere to tight deadlines

Certified Public Accountant (CPA) or equivalent (Preferred)

Bachelor’s degree in Accounting or Finance

Experience with NetSuite (Preferred)

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation  to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterdiversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's  Candidate Privacy Notice  explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

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Keywords: Zendesk, Inc., Madison , Director, AMER Controller (Remote), Other , Madison, Wisconsin

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