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Network Specialist - ATS Data in Madison, Wisconsin - Careers at TDS Corporate

Company: TDS Telecom
Location: Madison
Posted on: May 23, 2020

Job Description:

Overview This Advanced Technical Support Engineer (Data) position within the Advanced Technical Support (ATS) Team will be focused on providing level II technical support of the TDS Network as well as anticipating and preventing faults within the network.In this role you will: Provide Level 2 and Level 3 support of the Data Network and Data Network products. This specifically includes: Consumer and commercial DSLDedicated broadband services over copper/fiber deliverySDI/MetroE services including Ethernet demarcation devicesVoIPDWDMRouters (Cisco, Alcatel)Switches (Cisco Brocade, etc)Backhaul circuits *Please note: We can hire this position as a Network Specialist, Network Specialist I, Network Specialist II, or Senior Network Specialist. Requirements for each position are listed in the qualifications section. We will assess applicants based on skills set and years of relevant experiences. This position would require you to work out of a TDS location.* Benefits:As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. Here is a sample of what we have to offer for full-time employees.InsuranceMedical, Dental, Vision, and Life Insurance Eligible ImmediatelyPaid Time OffVacation, Personal Time, Sick Time, and HolidaysInvestments401K Eligible Immediately, Pension, and Flexible Spending AccountsAdditional BenefitsEducation Assistance, Telephone and Internet Concessions and Recognition Programs Responsibilities Provide leadership and guidance for fault resolution and preventionProvide input and feedback into fault resolution procedures across Network OperationsProvide feedback into network designs, standard configurations, and operational proceduresEffectively communicate technical network issues to management and adjacent teamsCreate, Maintain, and Edit network documentation to be used by Operational staff. Qualifications Network Specialist Associates degree or higher AND 2+ years' work experience in Data/Video networking -OR- 4+ years' experience in Voice/Data/Video networking.2+ years' experience in Data Networking.2+ years' working in a level 1 + Data/Video/VOIP support team with direct customer contact Network Specialist I Associates degree or higher AND 4+ years' work experience in Voice/Data/Video networking -OR- 6+ years' experience in Voice/Data/Video networking. Network Specialist II Bachelor's degree or higher AND 4+ years' experience in Voice/Data/Video networking -OR- 8+ years' experience in Voice/Data/Video networking. Senior Network Specialist Bachelor's degree or higher AND 6+ years' experience in Voice/Data/Video networking -OR- 10+ years' experience in Voice/Data/Video networking. Other Qualifications Strong IP routing knowledge and experience (Cisco, Alcatel)Transport/Access knowledge and experience (DWDM, SONET)Strong in VoIP Architectures and Protocols (SIP/H.248/Packet Cable)Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX, Ethernet.Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM.Voice Switching technologies including Legacy TDM and Softswitch technologies.TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP QoS, traffic engineering, VoIP and IPTV.Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications.Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts

Keywords: TDS Telecom, Madison , Network Specialist - ATS Data in Madison, Wisconsin - Careers at TDS Corporate, Other , Madison, Wisconsin

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