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Supervisor - Data Analytics and Business Risk Intelligence

Company: TDS Telecom
Location: Madison
Posted on: May 18, 2020

Job Description:

Overview Are you someone with a strong understanding of data who enjoys mentoring and teaching others? Are you ready to use those skills to LEAP to the next level of your career? If so keep reading...The Data Analytics and Business Risk Intelligence Supervisor position plays a key role in leading a group of highly technical interns focused on assisting the TDS Telecom Business Units with business intelligence (BI) activities that include data gathering and analytics, and the development and implementation of data solutions intended to improve operations and overall profitability. This includes supporting the development of effective and efficient reporting and metrics which will facilitate data-driven decision making.The Data Analytics and Business Risk Intelligence Supervisor requires highly developed analytical and programming skills and the ability to work with data from a variety of sources for complex analyses.Responsible for routinely gathering data from various TDS Telecom systems in order to develop data analytics using tools such as Alteryx, data visualization tools (Tableau, Power BI), Microsoft SharePoint, and various other database tools and technologies. Also requires the ability to effectively translate user requirements and/or functional designs into technical designs, and to create reports and metrics targeted towards facilitating improvements in operational efficiencies and free cash flow.Based on team assignments and specific projects, the scope of this position includes BI activities for various business units throughout the TDS Telecom organization.TDS Telecom, headquartered in Madison, WI, employs nearly 2,700 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000(R) company. Founded in 1969, TDS Inc. employs 9,400 people and has approximately six million connections nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and TDS Broadband Service. TDS Inc. has been named to several Forbes lists, including America's Best Employers for Diversity, Best Large Employers, and Best Employers for Women. Visit tdsinc.com Responsibilities Lead a Business Risk Intelligence Intern Team Hire, train and motivate a diverse team of technical internsPlan, prioritize, assign, and direct all work assignments and projectsEvaluate performance and provide timely feedbackEnsure interns are modeling the Star Quality modelPlan and monitor intern developmentFacilitate/coordinate/distribute intern resources for Business Risk Intelligence and Revenue Assurance projects. Maintain strong relationship with Sr. Analyst and Revenue Assurance team and act as the liaison between these departments and IT Data Planning, Gathering, & Development Facilitate information gathering sessions with business process owners to understand data requirements and objectives. Research, design, code, test, and aggregate results from database queries. Act as lead architect for solutions that correlate information from multiple data systems to improve operations and overall profitability.Reporting, Metric, & Workflow Deployment Play the primary role in designing reports and metrics to summarize information, leveraging automated solutions where possible. This includes monitoring end-user reporting tools and systems to ensure output is complete and accurate, enabling effective data-driven decision making. Lead and provide technical guidance for the design, development, and deployment of data delivery, distribution, and process workflows using various business intelligence tools.Data Warehouse Maintain, support, and enhance the business intelligence backend data warehouse (ODS and Team's Data Swimlane) used to generate business unit key analytics and metrics for the TDS Telecom management team. Play the lead role in monitoring exception reporting produced by Business Risk Intelligence to validate data integrity.Problem Solving & Process Documentation Lead the process of mining data and presenting it in understandable ways that can improve productivity. Collaborate with end users to validate that the data provided meets their business needs. Create and maintain technical documentation to capture database contents, concepts, and mappings between datasets. Maintain team standard operating procedures (SOP's) and develop documentation to ensure consistency and ongoing team development. Participate in peer code reviews. Qualifications Required Qualifications Associate degree or higher -OR- 2+ years professional work experience.2+ years of work experience in data analysis OR 1+ year of successful work experience at TDS2+ years of programming experience or coursework equivalent (any language)2+ years of relational database experience. Other Qualifications Proven experience in effective supervision of teamsKnowledge of business intelligence concepts, SAP BW, Webi and/or Crystal reporting experienceKnowledge of, Python, JavaScript, HTML, JQuery, JSON, CSS, and/or web programmingExperience with Microsoft SharePoint, Access, and ExcelProven effective project management skillsSelf-motivated with the ability to act independently and demonstrate sound judgmentExcellent verbal and written communication skills with a strong attention to detailDesire to learn new software tools and packagesStrong technical aptitudeExcellent organizational, prioritization, time management, and problem resolution skillsStrong interpersonal skills, positive attitude, and the ability to develop relationshipsTeam player who works effectively and efficiently with othersDependable, accountable, responsive, and committed to follow-through activities Benefits:As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.

Keywords: TDS Telecom, Madison , Supervisor - Data Analytics and Business Risk Intelligence, Other , Madison, Wisconsin

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