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Information Technology Coordinator

Company: State of Wisconsin
Location: Madison
Posted on: May 15, 2024

Job Description:

Introduction

The Wisconsin DNR is dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.

URL TO LEARN MORE:

https://dnr.wisconsin.gov/about

The Wisconsin Department of Natural Resources (DNR), Bureau of Information Technology, is recruiting to fill an Information Technology Coordinator vacancy. This position would be stationed at our DNR Headquarters Madison office. Telework may be available for up to 60% of the week and adjusted as necessary to accommodate customer IT support needs.

What We Offer: This is an excellent opportunity to start a meaningful and rewarding career with the DNR . Our employees have access to an excellent comprehensive benefit and compensation package, that includes paid time off so you can truly have a work/life balance! If you have student loans and work full-time in a public service job (like this one!) you may be eligible for the Public Service Loan Forgiveness Program. To learn more about the state's complete compensation package, please visit Employee Trust Fund's Total Rewards Calculator !

The DNR excels at protecting and managing natural resources while supporting the economy and the well-being of our citizenry. Click here to see what working for the State of Wisconsin is all about!

The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.

Position Summary

This posi ti on has responsibility to ensure division staff have the IT hardware, so ft ware, technology, and services to do their jobs. This posi ti on serves as informa ti on technology coordinator serving the Internal Services Division, responsible for coordina ti ng statewide delivery of informa ti on technology support and coordina ti on services to employees in all programs in Central Office and each Region. This posi ti on is responsible for procuring, tes ti ng, installa ti on, maintenance, and troubleshoo ti ng of bureau hardware, so ft ware, and external IT assets; researching and monitoring new and emerging department and enterprise so ft ware and technologies; recommending service delivery efficiency and cost savings strategies to bureau management.

For a detailed position description, click here.

Salary Information

The classification title for this position is IS Technical Services Specialist . The starting salary is between $36.00 and $41.15 per hour ($74,880 and $85,592 annually), depending on qualification s. The pay schedule/range is 07-33.

Pay on appointment will follow the provisions of the State of Wisconsin Compensation Plan.

This position includes an excellent benefits package, including health care, vacation, sick leave, and retirement benefits. A 12-month probationary period may be required.

Job Details

The Department of Natural Resources conducts criminal background checks on final applicants prior to job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9 form upon hire.

Qualifications

Please make sure to describe the following qualifications within your resume and/or letter of qualifications.

Qualifications:

Minimally qualified applicants will have:

  • Experience providing IT customer service to problem solve IT hardware, software and telecom issues. Well-qualified applicants will have:
    • Experience purchasing hardware and software, imaging computers, deploying, maintaining/troubleshooting computers, surpluses computer hardware, software, purchasing and supporting telecom, peripherals, and IT accessories (e.g., printers, monitors, scanners, etc.) in a Windows environment.
    • Experience using IT asset inventory management process and tools (e.g., Cherwell, ServiceNow, other).
    • Experience using and supporting live media production tools and technology for large group in person, virtual meetings/webcasting.
      How To Apply

      PLEASE NOTE: The job application is set to time-out after 30 minutes of inactivity. To avoid losing any updates to your application, make sure to Save often.

      Click the "Apply for Job" button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

      If you haven't already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted.

      After you are logged in and are viewing the announcement, click "Apply Now." You will be asked to provide your personal information and required materials. Online applications that do not include all of the requested materials will not be considered.

      Both a resume and letter of qualification are required . If both documents are not submitted during the application process, your application will be disqualified. Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. View instructions on developing your resume and letter of qualifications for your DNR application and what should be included in these materials.

      Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process.

      The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

      Veterans with at least a 30% service-connected disability rating should contact the HR Specialist listed in this posting regarding eligibility for consideration under the non-competitive appointment process. For a list job categories that match our positions, see our Military Crosswalk to match your skills.

      Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.

      Deadline to Apply

      The deadline to apply is 11:59 PM on May 20, 2024 . If you need assistance with the online application process, please contact, Megan Harper at 608-712-8730 or via email at Megan.Harper1@wisconsin.gov .

      Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.

Keywords: State of Wisconsin, Madison , Information Technology Coordinator, IT / Software / Systems , Madison, Wisconsin

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