Dot net Developer
Company: Cognizant Technology Solutions
Location: Madison
Posted on: September 15, 2020
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Job Description:
Application Lead Qualification B Sc, BE, MCAResponsibility
Stakeholder Management Communication with Business users related to
resolving queries, obtain clarifications and providing updates.
Setup Business bridge calls to update status of Critical incidents
Outages. Follow up with internal and external stakeholders
(Customer and Vendor liaison) to progress tickets to resolution.
Service Management Responsible for the project tasks assigned.
Initiate escalation procedure for incidents based on the agreed
upon timelines and tracks it to closure. Manage queue effectively
and allocate tasks to the team based on an allocation plan. Service
Tracking Ensure assigned tasks are completed within targets set
(the tasks include incidents, service requests, identified
problems, Operational changes, enhancements etc). Conduct peer
reviews and ensure quality of deliverables. Service Execution
Comply to defined process during task execution (including problem
management, KEDB management etc). Knowledge Management Contribute
and participate proactively in knowledge sharing sessions. Provide
complete KT to support teams before any production release. People
Management Manage and mentor the mentees (team). Provide inputs for
development of learning plan for the team. Act as a buddy for new
hires. Shares recommendation towards Performance management and
recognition of team members. Contribution to Org Initiatives Adhere
to Organization policies and procedures. Participate in project and
organization initiatives led by the Delivery leadership. Contribute
new ideas and innovative approaches at work, including CSI themes.
Collate data and provide inputs for reporting requirements.
Business Development and Customer Relationship Management
Participate in customer meetings and provide project updates.
Account Operations Perform task estimation. guide the service
analyst on estimation. Coordinate shift operations and logistics.
Audit Participate in audits as necessary. Must Have Skills .Net
Framework ADO.NET ASP.NET Good To Have Skills .Net Programming-VB
.Net ANSI SQL .Net Programming-C .Net
Keywords: Cognizant Technology Solutions, Madison , Dot net Developer, IT / Software / Systems , Madison, Wisconsin
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