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Operational Trainer - Multiple Locations

Company: Optum
Location: Milwaukee
Posted on: April 25, 2024

Job Description:

Opportunities with Genoa Healthcare . A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

Changing the world takes dedication like you'd never believe. And we've got 260,000 people giving it all they've got every single day. As an Operational Trainer, you'll be responsible for making sure our evolving training needs are met to keep our level of effort high and our progress moving forward. If you're up for the challenge, join us now and find out what it is like to have the support and resources of a Fortune 6, industry leader.

Due to the travel requirements of this position, candidates must reside within 50 miles of a major international airport.

Primary Responsibilities:

  • Assess the training and organizational development needs within a function (e.g. claims)
  • Participate in the development of training programs and classroom materials
  • Provide leadership within the classroom or virtual classroom environment
  • Report training metrics and generate training related reports
    Keeping pace with our instructional needs will be the biggest challenge for you. We're the ones driving change in health care, so we've got a lot of people hitting on all cylinders every day. That means you'll need to bring your A-game in order for us to continue to make a major impact.

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:
    • High school diploma (or GED) or equivalent work experience
    • PTCB certification
    • Must be willing to obtain additional state licenses as needed
    • 2+ years of presentation and facilitation experience
    • Must be 18 years of age or older
    • Must reside in Wisconsin, IL, Iowa, or South Dakota
    • Must be located within a commutable distance to an airport. Relocation assistance will not be offered
    • Ability to travel 90%
      Preferred Qualifications:
      • Adult classroom training experience
      • Experience with virtual presentations
        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission .





        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .





Keywords: Optum, Madison , Operational Trainer - Multiple Locations, Human Resources , Milwaukee, Wisconsin

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