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Director of Total Rewards and HR Systems & Technology

Company: UW Credit Union
Location: Madison
Posted on: March 20, 2023

Job Description:

Overview:Are you a tech-savvy, process-oriented Human Resources leader looking for your next gig? Are you looking to spread your HR talents in an organization that promotes health & wellness, values work-life balance and continuously reports high levels of employee engagement? Well, look no further, UW Credit Union's People Strategies & Solutions (Human Resources) department is seeking a solutions-orientated individual to lead the strategy, design, implementation, and ongoing administration of our Total Rewards, Payroll, HR Systems & Technology, and People Operations functions!
In partnership with the SVP and Chief People Officer, Total Rewards Manager, HR Systems Manager, and other leaders, you will be responsible for ensuring UWCU employee programs are competitive, balanced and achieve desired behaviors and results that are closely aligned to the company's business strategies. Your top desire is to deliver operational excellence on a day-to-day basis along with building scalable, sustainable, and robust offerings to support employee needs in our growing organization!
This is a hybrid position based in Madison, WI.
Ready to take on this new challenge? Apply today!Responsibilities:

  • Provide strategic guidance to define and implement an ideal HR service delivery model to maximize resources and effectively deliver on PSS inquires and requests.
  • Works collaboratively with the People Strategies and Solutions Leadership Team (PSSLT) and stakeholders within and outside of PSS to continually review, adapt and elevate the People Team's service delivery structure to meet changing business needs.
  • Leads the PSSLT to review, develop and deliver solutions to improve processes, gain efficiencies and effectiveness of processes and programs that have direct impact on the employee experience and that align with business priorities and further enhance the employee experience.
  • Responsible for the development, execution, and oversight of the overall HRMS Technology Strategy and roadmap for the organization.
  • Identify, develop, and implement key HR systems and process initiatives across multiple platforms.
  • Oversee the successful delivery deployment and adoption of complex UKG projects that require significant stakeholder management.
  • Partners with PSSLT and HR System SMEs to increase and expand HR system capabilities to build streamlined and scalable processes, provide meaningful insights and analytics for the business and to improve the employee experience.
  • Accountable for HR technology data integrity, reporting and analytics.
  • Accountable to develop and advise communication of a comprehensive total rewards strategy designed to educate and inform employees about total rewards and to support employees understanding the value of their total rewards package.
  • In partnership with the Total Rewards Manager, accountable for the success and evolution to the e Total Rewards programs targeted at retaining talent, driving our competitive advantage, and the engagement of employees.
  • Provides oversight and is accountable for the evaluation and effectiveness of the contracts and relationships with benefit providers.
  • Benchmark across all areas of rewards to elevate the understanding of our market competitiveness and evolve it over time to meet the changing landscape of Total Rewards.
  • Interact with vendors and external partners to create and maintain relationships and negotiate contracts.
  • Lead the organization through regular benchmarking to analyze and assess market data, industry trends and best practices to create market competitive rewards package.
  • Actively participates in the PSS annual planning process. Leads and establishes plan for the Total Rewards and People Operations area each year. Ensures individual team members have individual goals that align with the PSS initiatives and workplan items.
  • Collaborates with the other PSS leadership team members to ensure programs, policies and practices are executed smoothly.
  • Advises, counsels, and educates management, PSS staff and employees about Total Rewards, HR Technology and People Operations.
  • Responsible for the development and maintenance of policies and procedures related to Total Rewards, HR Technology and People Operations.
  • Actively participates and assists with the facilitation of PSS Leadership and Team meetings.
  • Exemplify UWCU Leadership Expectations.Qualifications: These skills and experiences are essential to your success:
    • Bachelor's degree or equivalent work experience.
    • 10+ years of progressive human resources work experience in the area of total rewards, HR Technology, operations, and/or compliance.
    • 6-7 years of experience managing or supervising employees
    • Experience with self-funded plan design, implementation, and on-going review including innovative approaches to managing employer costs while enhancing employee experience, service and quality of care.
    • Working knowledge of federal and state employment laws.
    • Advanced knowledge with HRMS database design, structure, functions, and processes.
    • Demonstrated ability to promote a supportive working environment where teammates are encouraged to proactively address issues and solve problems.
    • High emotional intelligence and strong relationship management skills with demonstrated ability to establish effective working relationships and accomplish objectives.
    • Strong organizational and time management skills. Ability to quickly a adapt to changing priorities and ensure deadlines are met.
    • Strong project management skills with demonstrated ability to plan, organize, coordinate, and direct multiple activities with varied deadlines and deliver on time.
    • Effective decision making and problem-solving skills with the ability to make sound judgments and take the initiative to establish priorities and meet deadlines.
    • Advanced written and verbal communication skills with ability to communicate with employees at all levels of the organization.
    • Demonstrated ability to work in a collaborative, team environment with ability to communicate in a tactful, mature, and flexible manner.
    • Demonstrated critical thinking skills with the ability to analyze complex systems issues and recommend creative, practical, and high-impact solutions. Proactive problem solver.
    • Ability to write procedures and job aids and write & explain technical data in a manner easy to understand by non-technical teammates.
    • Strong leadership skills with proven ability to develop and coach high performing employees.
    • Demonstrated ability to handle confidential and sensitive information with strict confidence.These attributes and knowledge are preferred but not required:
      • Masters degree
      • SHRM, SPHR, or other HR certification highly desiredWhy work for UW Credit Union?Join one of Wisconsin's premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:
        • 2 weeks paid caregiver leave
        • 2.5 weeks paid new child parental leave
        • Ample time off
        • 2 days paid volunteer time
        • 11 paid holidays (includes your birthday!)
        • 401k company match of up to 5%, plus approximately 4% discretionary match
        • Variable bonus reward
        • Competitive Medical, Dental and Vision plans, including domestic partner eligibility
        • Free bus pass and Bubbler/ B-Cycle membership
        • Employee Assistance Program
        • And more!UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.

Keywords: UW Credit Union, Madison , Director of Total Rewards and HR Systems & Technology, Human Resources , Madison, Wisconsin

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