Entry Level Retail Associate - Kenosha, WI
Company: Kohls
Location: Kenosha
Posted on: November 15, 2019
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Job Description:
ACCOUNTABILITIES
--- "Smiles and Says Hi!" Greets all customers and associates,
assists in a friendly, courteous manner and adheres to the "Yes We
Can" policy efficiently resolving customer's questions and
requests
--- Consistently uses the 5 step GREAT program while interacting
with customers: Greets and Engages Customer, Requests Credit,
Explains Savings, Asks to Complete the Survey and Thanks the
Customer
--- Able to learn and adapt to current technology to assist
customer needs
--- Delivers the highest level of customer service through
effective problem solving
--- Solicits, opens and activates Kohl's Charge applications and
loyalty programs
--- Ensures that all cash handling procedures are done in
accordance to policy and procedure
--- Complete transactions accurately and efficiently while engaging
customers
--- Flexible and willing to cross-train and work in other areas of
the store, as needed
QUALIFICATIONS
REQUIRED
--- Ability to lift 50 pounds on an occasional to frequent
basis
--- Ability to spend up to 100% of work time standing or moving
about the departments. Physical activities include bending,
stooping, lifting, climbing, carrying, walking and/or reaching on a
frequent basis
--- Adherence to Kohl's policy and procedures
--- Regular attendance
--- Effective verbal and written communication skills
--- Basic math and reading skills, legible handwriting and
attention to detail
--- Ability to work as part of a team and interact effectively with
others
PREFERRED
--- Prior retail experience
--- Comfortable with the use of technology consistently while
performing the required tasks
Keywords: Kohls, Madison , Entry Level Retail Associate - Kenosha, WI, Hospitality & Tourism , Kenosha, Wisconsin
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