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General Manager

Company: North Central Group
Location: Madison
Posted on: September 13, 2019

Job Description:

The Madison Downtown AC is searching for a General Manager! Apply online at Join our family of exceptional hotels at North Central Group where youll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our General Manager at the AC Hotel by Marriott is dedicated to helping provide a global perspective across the spectrum of Travel, Experience, Vision and Design to our guests. Responsibilities:

  • Plan, develop, coordinate, and implement the day-to-day operations of the hotel
  • Oversee hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other employee relations issues
  • Craft the budget for the hotel to include sales, marketing, operations and a strategic revenue management plan
  • Lead the property management team to ensure that product and service quality standards are maintained
  • Inspect guest rooms and public spaces to maintain standards set forth by company and hotel brand
  • Maintain personal contact with guests, clients, and community organizations
  • Ensure safety and security of the hotel, staff and guests and responding to all emergency situations
  • Remain current on industry trends and local market activities What can you look forward to?
    • Health, Dental and Vision insurance
    • Paid time off
    • Anniversary day off with pay
    • Paid volunteer hours
    • 401(k) retirement plan with company match
    • Health and fitness monthly reimbursement
    • Hotel room discounts nationwide
    • #whyNCG With 35 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 25+ award-winning hotels in five states within the Marriott and Hilton family of brands. Check out our jobs at and join our growing staff of 1,000 team members! North Central Group is an Equal Opportunity Employer. Apply online at What are we looking for?
      • College degree or at least five years of related work experience in business management, hospitality or related field
      • Management experience working at a Marriott Brand Hotel
      • Strong customer service skills to include problem-solving and complaint resolution
      • Strong interpersonal, relationship building and communication skills
      • Strong attention to detail and organized
      • Ability to work effectively and efficiently in a fast-paced setting
      • Reliability and honesty
      • Teamwork and cooperation Apply online at

Keywords: North Central Group, Madison , General Manager, Hospitality & Tourism , Madison, Wisconsin

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