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General Manager

Company: North Central Group
Location: Madison
Posted on: September 13, 2019

Job Description:

The Madison Downtown AC is searching for a General Manager! Apply online at https://bit.ly/2KqDptK Join our family of exceptional hotels at North Central Group where youll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our General Manager at the AC Hotel by Marriott is dedicated to helping provide a global perspective across the spectrum of Travel, Experience, Vision and Design to our guests. Responsibilities:

  • Plan, develop, coordinate, and implement the day-to-day operations of the hotel
  • Oversee hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other employee relations issues
  • Craft the budget for the hotel to include sales, marketing, operations and a strategic revenue management plan
  • Lead the property management team to ensure that product and service quality standards are maintained
  • Inspect guest rooms and public spaces to maintain standards set forth by company and hotel brand
  • Maintain personal contact with guests, clients, and community organizations
  • Ensure safety and security of the hotel, staff and guests and responding to all emergency situations
  • Remain current on industry trends and local market activities What can you look forward to?
    • Health, Dental and Vision insurance
    • Paid time off
    • Anniversary day off with pay
    • Paid volunteer hours
    • 401(k) retirement plan with company match
    • Health and fitness monthly reimbursement
    • Hotel room discounts nationwide
    • #whyNCG With 35 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 25+ award-winning hotels in five states within the Marriott and Hilton family of brands. Check out our jobs at www.ncghotels.com/careers and join our growing staff of 1,000 team members! North Central Group is an Equal Opportunity Employer. Apply online at https://bit.ly/2KqDptK What are we looking for?
      • College degree or at least five years of related work experience in business management, hospitality or related field
      • Management experience working at a Marriott Brand Hotel
      • Strong customer service skills to include problem-solving and complaint resolution
      • Strong interpersonal, relationship building and communication skills
      • Strong attention to detail and organized
      • Ability to work effectively and efficiently in a fast-paced setting
      • Reliability and honesty
      • Teamwork and cooperation Apply online at https://bit.ly/2KqDptK

Keywords: North Central Group, Madison , General Manager, Hospitality & Tourism , Madison, Wisconsin

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