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Team Leader II-Corporate Banking

Company: Associated Bank
Location: Madison
Posted on: June 14, 2019

Job Description:

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: colleaguecare@AssociatedBank.com or call: (800) 878-3282.Job SummaryUnder limited guidance, manage one or more Relationship Managers, Portfolio Managers and/or support staff, responsible primarily for business development, relationship management and portfolio management. Provide coaching and performance assessment to the sales and support staff direct reports. Initiate and develop new business relationships. Ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy as well as regulatory guidelines.Compliance StatementResponsible for expanding and deepening customer relationships by identifying customers needs comprehensively and matching their needs with selections and resources within the colleagues assigned business line and across all business lines of Associated Bank.As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and ensure that the customers best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering requirements. Responsible to report any procedure or process that doesnt meet regulatory requirements including fraud, whether suspected or confirmed, to management. This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associateds anonymous Ethics Hotline.Key Result Areas

  • LeadershipStaff management & developmentChange ManagementCross-SellDeposit growthLoan growthFee Income GrowthAsset QualityNegotiation and InfluenceCommunity InvolvementTraining/CoachingBudget AttainmentTime ManagementOther Client retentionOther New business developmentOther Relationship ManagementOther Growth in RAROCPortfolio ManagementCommunicationCustomer RetentionDecision MakingSales and activity trackingJob Accountabilities
  • Develop and manage relationships by reviewing and analyzing financial data, along side the Relationship and/or Portfolio Manager, to determine the merits of specific loan requests, and recommend structure as well as aggressively manage the client relationship. In addition, responsible for cross-selling all non-credit bank services (i.e., Commercial Deposit and Treasury Management, Capital Markets, Private Banking, Private Client and Institutional Services, Associated Financial Group, Employee Benefit Service, Retail Bank-at-Work, etc.) to our existing client base and prospects.
  • Manage team members' relationship activities, with personal involvement in key accounts. Identify needs and refer customers to partners within and across lines of business who can best meet those needs.
  • Directly or through leading others, initiate new business opportunities for the bank through the development of new business contacts and maintenance of existing client relationship to ensure sufficient loan, deposit, and fee income. Effectively leverage assigned staff for maximum personal impact on new business development. Ensure resources are always deployed on a "highest and best use" basis. Act as deal team leader on all substantial new business opportunities.
  • Directly or through leading others, provide financial advice and counsel to clients and prospective clients regarding trends and conditions of the business environment and general banking trends. Train and coach team members on financial advisory topics.
  • Work closely with respective Relationship and/or Portfolio Managers to ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy as well as commercial and regulatory guidelines. Monitor loan repayment activities and financial condition of borrowing clients and take necessary action to collect past due accounts and ongoing repayment ability of all other accounts. Assume overall responsibility for the credit quality of the teams loan portfolio. Make presentations on specific loans and participate in the bank's Loan Approval Process, recommending approval and appropriate structure of credits.
  • Manage colleagues by establishing annual performance goals; allocating resources; assessing annual performance; and determining and recommending individual merit, incentive, and/or promotional increases. Conduct periodic huddles with colleagues to discuss current state-of-the-state and brainstorm on ideas to increase revenue and efficiency, and ensure staff is trained on any procedure changes.
  • Serve as a relationship manager for non-borrowing accounts and loan clients for matters relating to other banking services. Maintain proficiency in CDTM services, working closely with CDTM staff for solicitation of high value CDTM accounts.
  • Participate in community, business and industry-specific functions/groups to ensure a positive image for the bank. Serve on community, corporate or not-for-profit boards as applicable.

Keywords: Associated Bank, Madison , Team Leader II-Corporate Banking, Hospitality & Tourism , Madison, Wisconsin

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