Lead Esthetician
Company: The Marcus Corporation
Location: Milwaukee
Posted on: April 1, 2026
|
|
|
Job Description:
Do you strive to set yourself apart by your gracious service and
impeccable style? Are you a skilled esthetician with leadership
abilities and a passion for spa and wellness experiences? If so,
The Pfister is looking for a Lead Esthetician to join our Well Spa
Salon team and continue its iconic legacy. As the Well Spa Lead
Esthetician at The Pfister Hotel, you will be responsible for
providing exceptional esthetic services, training and mentoring
estheticians, and assisting Spa Management in ensuring that all
guest experiences are distinctively superior. Built in 1893, The
Pfister Hotel in Milwaukee has been a hotel icon for nearly 130
years. As one of the best hotels in Milwaukee and the Midwest, we
continue to celebrate a grand tradition of gracious service and
impeccable style. The Pfister Hotel has received AAA Four Diamond
hotel status for 46 consecutive years. The hotel is one of only 11
properties throughout North America to maintain the AAA Four
Diamond designation since the inception of the Diamond Rating
program in 1976. What you will be doing: · Supervise daily
esthetician operations, including scheduling, service rotation, and
MOD shifts. · Perform professional esthetic services such as
facials, peels, body treatments, and other offerings according to
protocol. · Maintain a minimum retail sales benchmark to support
spa revenue goals. · Assist with product inventory, requisitions,
and ordering for esthetic services. · Monitor cleanliness and
maintenance standards within esthetic treatment rooms and
equipment. · Research, recommend, and assist with development of
new products and services. · Ensure customer satisfaction by
resolving guest issues with diplomacy and care. · Lead training and
mentoring sessions for new hires and existing estheticians; provide
monthly training schedule to Spa Director. · Support Spa Management
by maintaining employee records, attendance, and commendations. ·
Assist with staff meetings, development sessions, and
interdepartmental communication. · Act as a liaison between
esthetic staff and Spa Management, reporting issues, concerns, and
opportunities for improvement. · Perform other duties as assigned
to support Spa Director and Spa Manager. Position Requirements: ·
Current state license as an Esthetician required. · Minimum 2–3
years of professional esthetician experience, with at least 1 year
in a leadership or training role preferred. · Strong knowledge of
skin care products, treatments, and esthetic protocols. · Proven
ability to lead, train, and mentor staff to achieve performance
goals. · Excellent customer service and communication skills. ·
Ability to work collaboratively with other spa departments and
hotel leadership. · Strong organizational skills with attention to
detail in scheduling, reporting, and communication. · Flexibility
to work a schedule including evenings, weekends, and holidays.
What’s in it for you? · A free, well-balanced meal every shift. ·
Room discounts at Marcus Hotels & Resorts and Historic Hotels of
America properties. · Discounts at Marcus Hotels & Resorts
restaurants, cafes, lounges, golfing, skiing, and spa. · “Two for
one” movie theater coupons at Marcus Theatres. · Ability to grow
your career and transfer from one property to another. · Paid time
off. · Flexible scheduling. Job Type\: Full-Time Pay Rate\:
Commission based, plus $15/hour training pay About us: A division
of The Marcus Corporation, Marcus Hotels & Resorts has a rich
60-year history of operational and service excellence. We are
“People Pleasing People” who strive daily to create extraordinary
experiences for guests and associates alike. Focused on expanding
our U.S.-based portfolio of 15 hotels and resorts, our properties
are known for their unique character and style. Note\: This
document describes the general nature and level of work required of
people in the job. It is not intended to be an all-encompassing
list of responsibilities, duties, and skills. The Pfister Hotel is
an equal opportunity employer.
Keywords: The Marcus Corporation, Madison , Lead Esthetician, Hospitality & Tourism , Milwaukee, Wisconsin
