Cafe Shift Leader
Company: COLECTIVO COFFEE ROASTERS
Location: Madison
Posted on: November 2, 2025
|
|
|
Job Description:
Description: Title: Café Shift Leader Department: Retail Reports
to: Café Manager Status: Full Time Exempt: Non-Exempt POSITION
SUMMARY The Café Shift Leader will provide leadership to deliver a
remarkable experience for our customers and co-workers as it
relates to Colectivo Coffee’s Mission and Values, under the
supervision of the Café Manager. SPECIFIC RESPONSIBILITIES -
Deliver café’s positive financial results in accordance to budget.
- Develop and maintain a culture of accountability and continuous
improvement that adheres to Standard Operating Procedures (SOPs)
and processes. - Train and develop co-workers for the
responsibilities of their jobs, which ensure a high level of their
overall performance. - Delegate specific responsibilities using
Café Functional Architecture Model. · Ensures the café’s coffee,
food and administrative functions provide a remarkable customer
experience with Colectivo’s people, products and environments. -
Develop and maintain a positive and lively tone that is inviting
and encouraging to our customers and co-workers. - Perform other
duties or projects as assigned. Requirements:
EDUCATION/QUALIFICATIONS College degree in a business-related field
and/or a minimum of 6 months work experience in a hospitality
setting and/or a supervisory role. REQUIREMENTS - Proficient skill
level for POS and computer programs. - Knowledge of basic
mathematics for business usage. - Availability and flexibility for
schedule that includes evenings, weekends and holidays. · Ability
to stand for extended periods of time, reach, bend and lift a
minimum of 50lbs. · Ability to see, read and write in English. -
Completed Colectivo Café training programs – Register, SB, 300
level bar certification, New Hire Orientation. Wage includes an
average tip of $7.00 per hour. Tip amounts are not guaranteed.
Actual tips may vary based on a variety of factors including
location, position, hours, and quality of service.
PI90465d8e52a2-37156-38619119
Keywords: COLECTIVO COFFEE ROASTERS, Madison , Cafe Shift Leader, Hospitality & Tourism , Madison, Wisconsin
