Company: Kalahari Resorts & Conventions - Wisconsin Dells
Location: Wisconsin Dells
Posted on: May 16, 2022
JOB SUMMARY: Supervises all aspects of the retail department
within the resort.
QUALIFICATION STANDARDS EDUCATION REQUIREMENTS: High school diploma
is required or equivalent.
LICENSE/PERMITS REQUIRED: Valid driver's license required.
REQUIRED SKILLS: Some accounting and purchasing experience
preferred. Must have the ability to handle situations consistently;
being professional, courteous, and friendly at all times. Maintain
a high-energy level to be able to be in a stationary position
throughout the day on the retail/sales floor.
KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: Micros System,
extensive computer knowledge, internet, digital camera, and other
office equipment knowledge required.
PREVIOUS EXPERIENCE REQUIRED: 2 years experience supervising or
working in a hotel, resort, sales or retail environment is
PHYSICAL REQUIREMENTS: Possible heavy inventory workloads; exerting
up to 40 pounds of force to lift, carry, push, pull, or otherwise
move objects. Have the ability to be in a stationary position up to
8 hours per day.
MENTAL REQUIREMENTS: Must be able to convey information and ideas
clearly. Must be able to approach all encounters with guests and
team members in a friendly, service-oriented manner. Must be
effective in handling problems in the workplace, including
anticipating, preventing, identifying and solving problems as
necessary. Must be effective at listening to, understanding, and
clarifying the issues raised by guests and associate. Must be able
to adapt to a broad range of customer interactions, inquiries and
complaints. Must be able to work with and understand financial
information and data, and basic arithmetic functions. Ability to be
a clear thinker, analyze and resolve problems exercising good
judgment. Make independent decisions while maintaining strong
ethical standards consistent with company policy, rules and the
ability to maintain confidential information.
ESSENTIAL DUTIES & FUNCTIONS In charge of training and guiding all
retail team members. Ensure a wide variety of items are available
for the guests to purchase and that store shelves are fully
stocked. Assist with challenging associates to be friendly and to
provide suggestions to guests and associates shopping as well as
up-sell items when appropriate. Give breaks to associates during
shift. Ensure that all retail outlets are kept clean, orderly, well
lit, with creative displays to attract customers. Includes but is
not limited to decorating for the holidays. Assist in achieving
sales revenue goals on a monthly basis.
Keywords: Kalahari Resorts & Conventions - Wisconsin Dells, Madison , Retail Supervisor, Hospitality & Tourism , Wisconsin Dells, Wisconsin
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