MadisonRecruiter Since 2001
the smart solution for Madison jobs

Customer Service Representative

Company: QTI Group
Location: Middleton
Posted on: May 15, 2022

Job Description:

Summary:The QTI Group is partnering with our client, a family-owned business, in recruiting to hire a Customer Service Representative, located in Middleton. The ideal candidate will be a go-getter and reliable. This is a temporary to hire opportunity with a schedule of Monday - Friday, between the hours of 7:00 am and 5:00 pm and a pay rate of $18 /hour, based on experience. Don't miss out on this exciting opportunity!Responsibilities:

  • Enter orders, create and update customer accounts, process return requests -
  • Provide customer service via phone and email ensuring timely resolution of any issues -
  • Assist Production Scheduler in producing daily production/shipping schedules
  • Run month-end sales reporting for company-based business units -
  • Learn procedural, policy, and system enhancements -
  • File and maintain organization of required paperwork
  • Responsible for quality assurance/audit of work dutiesQualifications:
    • HS diploma/GED required
    • 3 years of experience in a customer service, sales, or customer-facing role
    • Proficient in MS Office including Word, Excel, and Outlook, experience with UNIX preferred
    • Excellent organizational skills, strong attention to details, the ability to multitask and adapt to changing priorities
    • Strong troubleshooting and computer skills
    • Professionalism, integrity, and the ability to work both individually and in a team environment

Keywords: QTI Group, Madison , Customer Service Representative, Hospitality & Tourism , Middleton, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Madison RSS job feeds